Business Support Officer l Education and Children's Directorate l Accrington l Full time

Lancashire County Council; Heywood; On-site; GBP 24,000 - 26,000; Full time

Job summary

A public sector organization is looking for a Business Support Officer in Accrington to provide administrative support within the Education and Children's Directorate. The role requires strong communication skills and experience with Microsoft applications. The position is full-time, offering a salary between £24,404 and £25,183, along with generous holiday and flexible working opportunities.

Benefits

Competitive salary

26 days holiday plus bank holidays

Opportunities for flexible working

Health and wellbeing support

Family friendly employer

Financial and travel benefits

Access to training and development

Qualifications

• Experience in an administration setting is ideal.
• Ability to communicate clearly with various stakeholders.
• Experience in using databases is beneficial.

Responsibilities

• Enhance the support for the Education and Children's Directorate.
• Provide administrative support to operational staff and managers.
• Engage with managers and social workers daily.

Skills

Passion for service delivery

Knowledge of Microsoft packages

Excellent communication skills

Job description

Business Support Officer

Education and Children's Directorate | Accrington | Full time

Lancashire County Council

• Location: Accrington, Lancashire Hyndburn, Lancashire
• Salary: £24,404-25,183 per year
• Type: Permanent
• Hours: Full-time
• Posted: 21 hours ago

Job Category: Administration/Business Support

Job Description: Salary £24,404 - £25,183 per annum | Fixed term until 31/08/2026 | Full time, 37 hours per week | Education and Children's Directorate. International Sponsorship - this role is not open to international sponsorship.

Job Title: Business Support Officer Grade 4

We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children's Directorate. This is a temporary post working 37 hrs per week and supports the Multi Agency Safeguarding Hub (MASH) and Local Authority Designated Officer (LADO) teams, based at Lancashire House, Enterprise Way, Accrington, BB5 0FL providing outstanding support to operational staff and managers. You could be really experienced in administration or looking to build on your previous experience and there is no better place to do this than with us.

What we are looking for:

• Passion: You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere.
• Knowledge and Experience: Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.
• Great Communication: You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.

Why join us: You'll get support along your journey both from your line manager and the rest of the team - we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.

Lancashire County Council offers:

• Competitive salary
• Great holiday entitlement starting at 26 days per annum plus bank holidays
• Opportunities for flexible working
• Health and wellbeing
• Family friendly employer
• Financial and travel benefits
• Access to training and development

For further details please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage. Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

Interviews will be held w/c 01/09/2025 face to face at Lancashire House, Accrington and details will be sent to you a few days in advance of the interview. Please note it will not be possible to rearrange an interview date or time.

For further information about the role please contact: Robyn Mitchell, Business Support Team Leader

Email: Tel: [phone]

Interviews taking place w/c 01/09/2025. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Lancashire County Council

#s1-Gen

Job Category: Administration/Business SupportJob Description:Salary £24,404 - £25,183 per annum l Fixed term until 31/08/2026 l Full time, 37 hours per week l Education and Children's Directorate.International Sponsorship - this role is not open to international sponsorshipJob Title - Business Support Officer Grade 4We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children's Directorate.This is a temporary post working 37 hrs per week and supports the Multi Agency Safeguarding Hub (MASH) and Local Authority Designated Officer (LADO) teams, based at Lancashire House, Enterprise Way, Accrington, BB5 0FL providing outstanding support to operational staff and managers. You could be really experienced in administration or looking to build on your previous experience and there is no better place to do this than with us.What we are looking for:Passion - You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere.Knowledge and Experience - Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.Great Communication - You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.Why join us:You'll get support along your journey both from your line manager and the rest of the team - we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.Lancashire County Council offers:

• Competitive salary
• Great holiday entitlement starting at 26 days per annum plus bank holidays
• Opportunities for flexible working
• Health and wellbeing
• Family friendly employer
• Financial and travel benefits
• Access to training and development