Business Support Officer GR3

HAYS; Birmingham; On-site; Full time

Job summary

A leading company is seeking a Business Support Officer for the Children and Families Directorate in Birmingham. The role involves managing cases for children missing education and requires strong administrative skills and interpersonal communication. This full-time temporary position offers a competitive hourly rate and opportunities for professional development.

Benefits

Access to exclusive training

Support from an assigned consultant

Exclusive job opportunities in local authorities

Qualifications

• Experience managing cases for children missing education.
• Comfortable taking minutes during meetings.
• Ability to prioritize workload.

Responsibilities

• Manage cases for children missing education due to medical reasons or exclusions.
• Conduct minute taking during meetings.
• Handle regular inbox management for queries.

Skills

Interpersonal communication

Empathy

Listening

Patience

Education

Experience in a busy administrative environment

Previous experience in a local authority

Job description

Your new company

Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer to join the Children and Families Directorate.

Your new role

In this job, you will be responsible for managing cases for children who are missing education due to medical reasons or exclusions.

You will also be required to conduct minute taking during the meetings that occur on a regular basis. Furthermore, regular inbox management is vital to ensure all queries are handled and responded to.

What you'll need to succeed

You will need experience of working in a busy administrative environment where you can prioritise workload. Excellent interpersonal communication skills, empathy, listening and patience. Moreover, you will need to be comfortable taking minutes during meetings. Previous experience in a local authority is desirable and beneficial.

In addition, this role will be an ASAP start, which before starting you will need to pass your reference and compliance checks. Upon registration, please have your two most recent employment details available for reference checks.

What you'll get in return

This is a full-time, temporary job based in Birmingham. This is a rolling contract, Grade 3 position, with the rate of £13.45 (PAYE), paid on a weekly basis.

At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in local authorities where you can apply these skills.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#4684724 - Safaa Maqsood