Business Support Officer - £18.77ph

TN United Kingdom; Smethwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Support Officer in Smethwick. This role involves supporting court officers, managing administrative tasks, and ensuring efficient communication within the team. The ideal candidate will excel in minute-taking for complex meetings and be adept at using Microsoft Outlook and MS Teams. If you thrive in a dynamic environment and enjoy tackling challenges, this position offers a fantastic opportunity to contribute to meaningful work in the legal and social services sector.

Qualifications

• Experience in minute-taking for complex meetings.
• Ability to complete tasks accurately within deadlines.

Responsibilities

• Supporting the Court Officer with order trackers.
• Assisting with administrative tasks for Social Work Teams.

Skills

Minute-taking

Microsoft Outlook

Team Collaboration

Administrative Support

Tools

MS Teams

Job description

Job Title: Business Support Officer - £18.77ph, Smethwick

Client:

HCRG Workforce Solutions

Location:

Smethwick, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d94b22dac247

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Duties will include:

• Supporting the Court Officer by inputting and maintaining the Court/Legal order trackers.
• Assisting with administrative tasks for the three CP & Court Locality Social Work Teams.
• Typing minutes for Strategy Meetings, Core Group meetings, and Public Law Outline meetings.
• This will involve scheduling meetings, distributing invites via Microsoft Outlook with MS Teams links, rescheduling meetings, following up on documents from Social Workers, tracking the return of approved minutes, implementing escalation processes, and uploading minutes to the Childs electronic records on LCS.

Additional tasks may include:

• Answering incoming calls, message taking, and providing reception cover.
• Prioritising incoming post and messages, alerting officers & practitioners to urgent matters.
• Maintaining files and record systems, including scanning and uploading documents.

The successful applicant should have experience in minute-taking for complex meetings, as support will be needed during staff absences. Candidates should be able to complete tasks accurately within deadlines, be flexible, enjoy challenges, and work well as part of a team.