Business Support Officer | Fylde | Full Time | Fixed Term

Lancashire County Council; England; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A local government organization in England is seeking a highly motivated Business Support Officer to provide vital support within Children's Social Care. The role includes assisting operational staff and managers, engaging with various stakeholders, and delivering excellent service. A combination of home and office working is offered, along with competitive holiday entitlement and training opportunities.

Benefits

Competitive salary

Great holiday entitlement starting at 26 days

Opportunities for flexible working

Health and wellbeing benefits

Access to training and development

Qualifications

• Experience of working within an administration setting.
• Knowledge of using Microsoft packages and databases.
• Ability to clearly communicate and listen to individual requirements.

Responsibilities

• Support operational staff and managers in Children's Social Care.
• Engage and provide advice to various stakeholders.
• Ensure great service delivery with proper documentation.

Skills

Administration experience

Microsoft Office proficiency

Communication skills

Job description

Description

Job Title: Business Support Officer Grade 4 – Full Time (37 hpw)

Supporting Children's Social Care

Salary £24,185 - £25,989 per annum | Fixed Term, Full Time, 37 hours per week | Fylde. Fixed Term contract until 30 April 2026.

The post supports Children's Social Care based at Sydney Street, Lytham St Anne's FY8 1TR providing support to operational staff and managers. We are currently working a combination of home and office working, therefore, you will be required to have a suitable working space within your home and broadband connection.

We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our established team who will contribute to the key work of the Education and Children's Directorate.

Lancashire County Council Offers

• Competitive salary
• Great holiday entitlement starting at 26 days per annum plus bank holidays – pro rata for part time staff
• Opportunities for flexible working
• Health and wellbeing
• Family friendly employer
• Financial and travel benefits
• Access to training and development

For further details please follow the link: Staff benefits - Lancashire County Council

The post supports Children's Social Care based at Sydney Street, Lytham St Anne's FY8 1TR providing support to operational staff and managers. We are currently working a combination of home and office working, therefore, you will be required to have a suitable working space within your home and broadband connection.

What We Are Looking For

Passion – You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere.

Knowledge and Experience – Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.

Great Communication – You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.

Why Join Us

You'll get support along your journey both from your line manager and the rest of the team – we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.

Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.

Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

Interviews will be held at Children's Social Care, Sydney Street, Lytham St Anne's. Interviews will be held week of w/c 13 October 2025, please note it will not be possible to rearrange an interview date or time.

For Further Information About The Role Please Contact

Donna Ruszczak, Business Support Team Leader

Email: [e-mail]

Tel: [phone]

Job Description & Person Specification

More details