Business Support Officer - Buckinghamshire - Job - iPeople SC Solutions Limited

iPeople Solutions; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Business Support Officer to enhance their Adult Social Care Service in Buckinghamshire. In this dynamic role, you will be pivotal in delivering and developing administrative processes while coordinating tasks for qualified professionals. Your strong organizational skills and IT proficiency will enable you to maintain robust relationships with various stakeholders, ensuring the timely progression of referrals and assessments. This is a fantastic opportunity to make a meaningful impact in a supportive environment, where your contributions will uphold the rights of individuals within the legal framework of the Mental Capacity Act. If you thrive in a fast-paced setting and are passionate about making a difference, this role is perfect for you.

Qualifications

• Experience in administration within a DOLs team or Adult Social Care.
• Strong IT skills and ability to produce reports in Excel and Word.

Responsibilities

• Develop administrative processes and coordinate responses to inquiries.
• Maintain relationships with Care Home managers and Hospital staff.

Skills

Administrative Experience

Time Management

Communication Skills

IT Proficiency

Tools

Microsoft Office

Job description

Business Support Officer – Buckinghamshire

iPeople SC Solutions is recruiting a Business Support Officer to work for our client based in Buckinghamshire.

A local authority located in Berkshire is looking for an experienced Referral Officer to join their Adult Social Care Service.

Key Responsibilities

• Deliver and develop administrative processes and project support, coordinating responses to inquiries from stakeholders.
• Co-ordinate and allocate tasks to specially qualified practitioners and professionals to undertake required assessments and to oversee the complete process.
• Maintain robust working relationships with Care Home managers, Hospital staff, other relevant professionals, and individuals’ families, functioning as the face of the DoLS Team.
• Assist the Team Manager in the timely payment of invoices where applicable.
• Gather relevant information from the referrer and other involved agencies to inform decision-making within the prescribed timescales.
• Receive, log, and progress referrals from Hospitals, Care Homes, Nursing homes, and other professionals, where it is believed to be, or likely to be, a Deprivation of a Person’s Liberty occurring; thus raising a duty on the Supervisory Body (the Local Authority) to provide assessment, intervention, and authorization to ensure that individuals' rights are upheld and promoted within the legal framework of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.
• Maintain manual or electronic systems, ensuring data accuracy and reliability.

About You

• Previous administration experience working within a DOLs team or within Adult Social Care.
• Strong IT knowledge, including experience in using Microsoft Office with the ability to produce reports and presentations within Excel and Word.
• Highly organized and able to manage time effectively, prioritize work with minimal supervision, and meet deadlines.
• Excellent verbal and written communication skills.

If you are interested in this role, please apply; interviews are being conducted immediately.

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