Business Support Officer - Blakenall

Schools’ Choice; Walsall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government organization is seeking a Business Support Officer to provide vital administrative support for Children's Services. This role includes receptionist duties, diary management, and handling bookings, requiring strong communication and organizational skills. The ideal candidate will have significant experience in administration and a proficiency in MS365 tools, committed to working onsite Monday to Friday.

Qualifications

• Strong experience in previous Administration or Receptionist roles.
• Previous experience in a busy office environment.
• Excellent written and verbal communication skills.

Responsibilities

• Main point of contact for office communication.
• Booking management for meetings and events.
• Handling payments for financial matters.

Skills

Strong experience in Administration

Knowledge of MS365

Organisational skills

Customer service skills

Tools

Microsoft Teams

Outlook

Excel

Job description

Business Support Officer
Rate of Pay: £13.69 per hour PAYE
Location: Onsite Monday - Friday within the Blakenall Office.
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1-hour unpaid break.
Duration: temporary basis, 3 months ongoing.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Service's on a temporary basis.

The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support.

Daily Duties:

• Receptionist Duties - including being the main point of contact for walk in, verbal and written communication. You will be responsible for maintaining the general inbox using Outlook and telephone queries.
• Diary Management - booking rooms, events and meetings via Microsoft Teams, with good time management to avoid conflictions of timings.
• Occasional Minute Taking - Provide support by attending and taking the minutes of meetings on a very occasional basis to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided.
• Booking Management - Handling the bookings of taxis, hotels, flights and trains.
• Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
• Administrative Responsibilities - maintaining records and filing systems.
• Handling Payments - Ordering and paying for Passports and Birth Certificates for families and other financial matters to support families in need.

Essential Experience:

• Strong experience in previous Administration, Business Support, PA or Receptionist roles.
• Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
• Previous experience in a busy office environment.
• Strong organisational and time management skills.
• Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
• Excellent written and verbal communication skills with a friendly and welcoming manner.
• Ability to work well within a Team, also having strong initiative to work independently.
• Commitment to work onsite Monday - Friday.
• Excellent customer service skills.

If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!