Business Support Officer Administrator

Executive Connect LTD; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Part time

Job description

Business Support Officer Administrator

We are looking for 2 part-time candidates to support the following teams:

The Newcastle Careers Team offers careers advice and guidance to young people, supporting them into education, training, or employment. This role involves contacting young people using a variety of means (telephone calls, texts, email) to check their current education, training, or employment situation and signposting to the team for support if required. This may also involve contacting parents or carers.

This role will include data input and record maintenance to ensure that client records are up to date, accurate, and of the required standard. Candidates will need excellent communication and IT skills; accuracy and attention to detail are essential.

The post-holder will work 22.12 hrs per week, and the hours of work will be from 1.30 pm until 7 pm, although there is some flexibility over how this will be worked.

The second post is supporting the Access and Inclusion Service. The post-holder will need to have excellent IT skills, accuracy, and attention to detail. They will need to have experience in data input and excellent communication skills. The post is 22.12 hrs per week, and the hours of work are negotiable.

The posts will work from home and in the office at the Civic Centre. IT equipment will be provided, and full training will be given.

To provide a range of service-specific business and administrative support services to ensure Directorate needs are met in line with the Cabinet's vision, priorities, and values. Main duties include:

1. Identifying and embedding business process improvements.
2. Dealing with enquiries, including technical queries about the service in line with our procedures and protocols.
3. Collating and preparing management information as needed.
4. Working with nominated officers responsible for maintenance, repairs, and security of designated buildings, giving administrative support as needed.
5. Providing confidential administrative and secretarial support, including arranging and servicing meetings, preparing agendas, and taking minutes as needed.
6. Providing interactive WP support to the allocated service using digital, audio, or copy typing.
7. Contributing to skills transfer activities by demonstrating duties to support business continuity and continually improve our service.
8. Developing and maintaining positive joint working relationships with relevant internal and external stakeholders.
9. Providing a professional and courteous reception service as needed.
10. Accounting for, reconciling, and ensuring the security of petty cash, stock, and cash equivalents in line with our Financial Regulations.
11. Promoting and implementing our equal opportunities policies in all aspects of employment and service delivery.

Interested? Please apply.