Business Support Officer - 29.60 hours

Torbay Council; Torquay; On-site; GBP 24,000 - 26,000; Full time

Job summary

Torbay Council is seeking a Business Support Officer for Children's Services. This role involves administrative tasks in a supportive team environment, offering flexibility for hybrid working. The ideal candidate will possess strong communication skills and expertise in Microsoft Office. Join a rewarding opportunity with a generous leave entitlement and comprehensive training.

Benefits

Generous annual leave entitlement

Flexibility for home/office working

Full training package

Qualifications

• Experience in a busy office environment using various administration procedures.
• Ability to converse fluently in English with the public.
• Experience dealing with enquiries both on the phone and face to face.

Responsibilities

• Administrative support within Children’s Services, handling various tasks.
• Managing enquiries and providing advice in accurate spoken English.
• Utilising effective organisational skills to meet deadlines.

Skills

Effective interpersonal and communication skills

Effective organisational skills

Effective ICT skills

Education

Educated to O Level/GCSE standard (or equivalent)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Application Deadline: 9 July 2025

Department: Childrens Services

Location: Torbay Council

Compensation: £24,790 - £25,183 / year

Description

Job Description & Person Specification >

We have an opportunity for a Business Support Officer within Children’s Services. This exciting post will be working within our new ‘One Children’s Service’ which encompasses both Education and Social Care. As such, there will be a huge variety in terms of duties to be undertaken and knowledge gained from within a forward-thinking and highly supportive team.

The ideal candidate will have some knowledge of the service and have good administrative skills, including IT, minute taking, and general office administration. A sound knowledge of Microsoft applications would be an advantage. In addition to this the candidate will have excellent communication skills, be able to prioritise work, be organised and committed to providing an excellent service in a challenging and fast paced environment.

The successful candidate will benefit from working with a highly supportive and encouraging team. They will gain the opportunity of choosing a hybrid working model with the flexibility to accommodate home / office working, alongside a generous annual leave entitlement, and the Councils flexi scheme. Successful candidate will be offered a full training package.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/business-support-officer-5/

For an informal chat please contact Kirsty Rich on 01803208750 or [e-mail].

Interviews are expected to be conducted during the week commencing 14th July 2025.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:

• Effective interpersonal and communication skills.
• Ability to cope with a wide range of tasks within a short time scale and work to deadlines.
• Effective organisational skills.
• Effective ICT skills.
• As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:

• Experience of working with a range of IT software, including Microsoft Office (Word, Excel, Outlook) and Edge.
  
  

Experience & Qualifications

Essential:

• Educated to O Level/GCSE standard (or equivalent).
• Experience of working within a team.
• Experience of working in a busy office using a range of administration procedures.
• Experience of dealing with a range of enquiries both on the telephone and face to face.