Business Support Officer

Schools’ Choice; Walsall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local governmental authority is seeking a Business Support Officer to provide administrative support for Children's Services on a temporary basis. The successful candidate will manage emails, diary bookings, and additional administrative tasks within a busy office environment. Strong experience in administration and excellent communication skills are essential. This is an onsite role in Walsall, 37 hours per week.

Qualifications

• Strong experience in previous Administration, Business Support, PA or Receptionist roles.
• Excellent customer service skills.
• Ability to work well within a Team and independently.

Responsibilities

• Monitoring and responding to the Head of Service's email inbox.
• Booking rooms and meetings via Microsoft Teams.
• Handling the bookings of taxis, hotels, flights, and trains.

Skills

Administration experience

Customer service skills

Organisational skills

Time management

MS365 knowledge

Tools

Microsoft Teams

Outlook

Excel

Job description

Business Support Officer

Rate of Pay: £13.69 per hour PAYE
Location: Onsite Monday - Friday within the Civic Centre and possibility to work within other Family Hub's within Walsall Borough
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break.
Duration: temporary basis, 3 months ongoing.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Service's on a temporary basis.

The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support.

Daily Duties:

• Supporting the Team - Monitoring and responding to the Head of Service's email inbox.
• Diary Management - booking rooms, events and meetings via Microsoft Teams, with good time management to avoid conflictions of timings.
• Occasional Minute Taking - Provide support by attending and taking the minutes of meetings on a very occasional basis to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided.
• Booking Management - Handling the bookings of taxis, hotels, flights and trains.
• Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
• Administrative Responsibilities - maintaining records and filing systems.

Essential Experience:

• Strong experience in previous Administration, Business Support, PA or Receptionist roles.
• Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
• Previous experience in a busy office environment.
• Strong organisational and time management skills.
• Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
• Excellent written and verbal communication skills with a friendly and welcoming manner.
• Ability to work well within a Team, also having strong initiative to work independently.
• Commitment to work onsite Monday - Friday.
• Excellent customer service skills.

If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!