Business Support Officer

Conexus Healthcare CIC; Wakefield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community healthcare organization in Wakefield seeks a Business Support Officer. This role involves coordinating meetings, managing communications, and supporting teams in delivering high-quality care. Ideal candidates will have strong administrative skills and experience in a corporate environment. The position offers hybrid working and attractive employee benefits, including annual leave and professional development.

Benefits

Hybrid working and flexible hours

Minimum 27 days annual leave

Laptop and mobile phone provided

Pension scheme

Professional supervision and support

Qualifications

• Experience in administrative or business support roles.
• Confident using Microsoft Office and digital systems.
• Experience of working successfully in a corporate environment.

Responsibilities

• Coordinate meetings and manage communications.
• Support recruitment and training logistics.
• Help teams deliver high-quality care across Wakefield.

Skills

Administrative support

Microsoft Office skills

Excellent communication

Proactive attitude

Education

NVQ level 3 or equivalent

Job description

• Experienced in administrative or business support roles
• Confident using Microsoft Office and digital systems (e.g. PeopleHR, LMS)
• A strong communicator with excellent relationship-building skills
• Professional, proactive, and customer-focused
• Flexible and comfortable working across teams and locations

We will support you with training and development to build your skills across support services, helping you grow in confidence and capability.

Employee Benefits

• Hybrid working and flexible hours
• Minimum 27 days annual leave plus bank holidays
• Laptop and mobile phone provided
• Pension scheme (NHS or NEST)
• Professional supervision and support
• Buying and selling annual leave options

Main duties of the job

Are you someone who thrives on organisation, enjoys supporting others, and wants to make a real impact in healthcare? Are you looking for flexible or full time working? Join Conexus Healthcare as a Business Support Officer and become a vital part of our Support Services team.

This is a dynamic and varied role where no two days are the same. You will be at the heart of our operations coordinating meetings, managing communications, supporting recruitment and training logistics, and helping our teams deliver high-quality care across Wakefield. You will be working with a wide range of stakeholders and services, making a real difference behind the scenes.

At Conexus, we are proud to support primary care with professionalism, kindness, and a commitment to making a difference. We value collaboration, integrity, and continuous improvement, and were looking for someone who shares those values.

About us

Conexus Healthcare is a community interestcompany and is the federation forgeneral practice in Wakefield.

Our current services:

Clinical Services: Our GP Care Wakefield brand provides evening and weekend appointments to support general practice with enhanced and urgent care. We also offer clinical research, health checks and staff bank.

Training and consultancy: Our Resilience Academy and TARGET sessions benefit the Wakefield general practice workforce. Further afield, we are known nationally for our care navigation, social prescribing and medical administration training.

GP and PCN support: We give PCNs the practical support they need to employ staff, coordinate projects and be resilient. We are proud to lead on Future Selph programme, a mental health service for 16-25 year olds.

Corporate Services: Conexus delivers HR, communications, administration, governance, and financial support services to our PCNs and the wider Conexus family. We aim to provide this function to Wakefield general practices.

Job responsibilities

For the full Job Description and Person Specification for this role, please see the supporting document attached.

Person Specification

Attributes

• Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support.
• Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences
• Acts with integrity and professionalism at all times and is conscientious and committed to provide a high quality service.

Experience

• Is able to demonstrate evidence that the role holder is able to meet the core competencies outlined in the above description.
• Experience of working successfully in a corporate administrative environment.
• Experience of clearly communicating with a range of stakeholders, with excellent writing, data entry/IT, Microsoft packages and presentation skills.
• Experience of creating high quality documentation for information and meetings.
• Experience of working with and improving administration systems and functions to support the delivery of high-quality services.
• Experience of working positively and productively with colleagues and external stakeholders

Qualifications

• Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
• Experience of working in a support role either in the health and social care sector or within a customer focused based organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.