Business Support Officer

A1 Private Hire Ltd; United Kingdom; On-site; GBP 24,000 - 30,000; Full time

Job summary

A transportation service company in the United Kingdom is seeking an experienced Business Support Officer to manage and coordinate administrative and operational functions. Responsibilities include managing driver schedules, providing support to management, maintaining records, assisting with compliance tasks, and handling customer inquiries. This role is crucial for ensuring smooth operations and effective customer service.

Qualifications

• Experience in administrative support and coordination is required.
• Proficient in maintaining accurate records and documentation.
• Strong customer service skills and issue resolution ability.

Responsibilities

• Manage driver schedules and operational coordination.
• Provide administrative support to the Director and Operations Manager.
• Assist in licensing and compliance tasks with the local authority.

Job description

We are seeking an experienced and proactive Business Support Officer to help manage and coordinate the administrative and operational functions of the business.
Manage driver schedules, rotas, and operational coordination
Provide administrative support to the Director and Operations Manager
Maintain accurate records, booking data, and customer service logs Assist in licensing and compliance tasks with the local authority
Prepare internal reports and performance tracking
Support with customer enquiries and issue resolution
Handle correspondence, documentation, and filing systems