Business Support Officer

NHS; United Kingdom; Remote; GBP 20,000 - 30,000; Full time

Job summary

A community-focused organization is seeking a Business Support Officer to join their team. You will provide administrative support, manage diverse workloads, and ensure smooth operation of services. Ideal candidates will have excellent communication and IT skills, especially in Microsoft Office applications. This role offers opportunities to contribute positively within the not-for-profit sector and promote work-life balance.

Benefits

Supportive team

Opportunity for training

Work-life balance

Qualifications

• Ability to manage a diverse day-to-day workload.
• Excellent client facing and internal communication skills.
• Excellent IT skills in Microsoft SharePoint, Outlook, Word and Excel.

Responsibilities

• Undertake administrative tasks to support operations.
• Ensure team members have the support and resources they require.
• Support measurement of performance against standards.

Skills

Client facing skills

Internal communication skills

IT skills in Microsoft SharePoint

IT skills in Outlook

IT skills in Word

IT skills in Excel

Ability to manage diverse workload

Education

Level 2 (GCSE) in English and Maths

Level 3 qualification or relevant experience

Job description

Overview

Job summary

We have an exciting opportunity for a Business Support Officer to join our supportive team and support services that facilitate effective communication for all.

What we can offer you

• A supportive team.
• A chance to work within the not-for-profit sector and add social value within the communities we serve.
• Hours that suit your needs and promote a work life balance.
• Where appropriate, we will provide training.
• Opportunities to shape the services we provide within Communicate SLT CIC as a whole.

Job responsibilities

Purpose

• Undertake administrative tasks to support operations and ensure smooth running of the business
• Contribute to the continuous improvement processes

Core responsibilities

• Undertake administrative tasks e.g. data entry, room and appointment booking, phoning clients, supporting service delivery
• Ensure team members have the support, resources and equipment they require to successfully deliver services
• Support measurement of performance against standards
• Collate information for internal and external monitoring
• Support the smooth running of the office
• Support the development and use of data systems, e.g. online data dashboard
• Support/cover for other team members when required
• Access supervision via regular meetings and appraisals
• Committed to continuing professional development, gaining wider experience and expertise through training and support

Person Specification

Experience
Essential

• Ability to manage a diverse day to day workload
• Excellent client facing and internal communication skills
• Excellent IT skills in Microsoft SharePoint, Outlook, Word and Excel
• Motivated to use IT to improve service delivery and monitoring

Desirable

• Experience in business administration
• An understanding of neurodiversity
• Experience communicating with parents and/ or educational settings

Qualifications

Essential

• Level 2 (GCSE) in English and Maths

Desirable

• Level 3 qualification or relevant experience

Ethos

• Commitment to Communicate SLTs vision, mission and values.
• Motivation to be part of our supportive and coaching culture.

Other information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer: Communicate SLT CIC

Address: Communicate SLT CIC, Business First Ltd, Blackpool, Lancashire, FY4 2RP

Employer website: https://communicate-slt.org.uk/