Business Support Officer

www.findapprenticeship.service.gov.uk - Jobboard; Trafford; Hybrid; GBP 12,000 - 14,000; Part time

Job summary

A municipal music service is seeking a Business Support Officer to handle administrative tasks and ensure effective operations. This role requires excellent customer service and communication skills, along with proficiency in Microsoft Office. The position is part-time, offering flexibility, including working from home once a week. The successful candidate will work in a supportive environment committed to musical education for children.

Benefits

Flexible work arrangements

Friendly work environment

Opportunities for personal and professional development

Qualifications

• Extensive experience in a fast-paced, customer-focused environment.
• Strong IT systems knowledge, especially Microsoft Office.
• Awareness of data protection.

Responsibilities

• Support all administrative aspects of the Music Service.
• Ensure efficient and effective day-to-day services.

Skills

Customer service skills

Communication skills

IT systems knowledge

Multi-tasking

Flexibility

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Business Support Officer Trafford Music Service

Location The Claremont Centre, Claremont Road, Sale, M33 7DZ
This is an office-based post with the option to work from home one day per week. This is a flexible arrangement and may need to be changed dependent on service demand.

Salary range Band 3 £12,591 - £13,634 pro rata for 18.125 hours per week

Trafford council is a Living Wage Employer

Working Pattern Part Time

Working hours 18.125 hours
Contract type Permanent

Application deadline Sunday 17th August at 11.59pm

Interview type In person at The Claremont Centre

Trafford Music Service office is open Monday Friday from 8.30am up to 8.30pm and Saturday 8.45am 12.30pm. Evenings are covered on rotation of the Business Support Team. The successful candidate will be required to work Tuesday 9:00am - 5:00pm, Friday 12:00pm - 8:00pm, Saturday 9:00am - 12:45pm

Outside of school term times, the Music Service operates reduced office opening hours 8.30am - 4.30pm Monday Friday. During the school holidays the hours will be condensed into the week and can be worked between the hours of 8am and 5pm. This means that over the school holidays, evening hours may be worked elsewhere in the week.

Additional working requirements
All members of the Music Service Business Support Team are required to work 3 weekends per year on either a Saturday or Sunday to support concerts.

ADVERT DETAILS

About the Role
Trafford Music Service is a Council service providing instrumental music lessons and ensemble opportunities for children in Trafford both in schools and at our Music Centre in Sale. We have a diverse range of music education provision which offers an exciting and dynamic work environment. We have a motivated, dedicated and friendly staff team.

We are looking to recruit an experienced administrator who will be responsible for supporting all administrative aspects of the Music Service, ensuring efficient and effective day to day services.

About you
The successful candidate will have:
Extensive experience of working in a fast paced, customer focused environment, and a good working knowledge and experience of using IT systems including Microsoft Word, Outlook, Excel.
Strong communication, interpersonal and relationship skills.
Excellent customer service skills and ability to communicate effectively with a broad range of clients including school children.
Experience in data input and data protection awareness.
An interest in music in education, the community and young people would be an advantage.
Able to multi-task and work under pressure
Commitment, flexibility and enthusiasm

For an informal chat, please contact Ruth O’Keefe for more information about the team/role or guidance on 0161 911 8659 or [e-mail] (Please do not send CVs or applications to this email address).

About us

Trafford Council and its partners in the public, private and third sectors have a vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford.

Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We’re keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

Trafford Music Service provides musical opportunities for children from across the borough. We are committed to enabling children from all backgrounds to access high quality music provision through curriculum teaching, whole class or instrumental lessons and ensembles.

We look forward to supporting the successful candidates in their development and we are committed to providing a nurturing and enthusiastic working environment for our staff.

The service’s values are focused on serving our young people and they are enriching lives, inspiring a love of music for all by being supportive, inclusive, dedicated and creative. You can read more about our work on http://www.traffordmusicservice.co.uk

Trafford Music Service are committed to attracting, recruiting and retaining diverse candidates, as it’s important that our team reflect the communities we serve at every level within the service.
We recognise that having a diverse workforce is essential to bringing fresh ideas and perspectives to our Council, so we warmly encourage applications from under-represented groups and promise a fair and unbiased recruitment process. We are currently under-represented by people with a disability, members of the global majority, and members of the LGBTQ+ community.

If you are disabled and your application meets the minimum criteria for the post, we will offer you a guaranteed interview.

Additional Information
An enhanced DBS check with children/adults barred list check will be required.

CONTACT DETAILS

For an informal chat, please contact Ruth O’Keefe for more information about the team/role or guidance on 0161 911 8659 or [e-mail] (Please do not send CVs or applications to this email address).

COUNCIL DETAILS

About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: http://Reasons to Join our Family | greater jobs

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - http://Greater Manchester Continuous Service Commitment | greater.jobs (stghavaspeople.com)

Right to Work your right to work in the UK documentation will be checked

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: http://Recruitment & Employment Privacy Notice (trafford.gov.uk)

To view the role profile and to apply for this vacancy please visit:http://www.greater.jobs

role profile

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