Business Support Officer

Hazz Design Consulting, Inc.; Totnes; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a highly organised Business Support Officer to enhance their back-office operations. This crucial role involves supporting the Parking and Locality departments by ensuring smooth administrative processes and providing essential support to both internal teams and customers. The ideal candidate will possess strong organisational skills, attention to detail, and proficiency in Microsoft Office applications. Join a dynamic team where your contributions will directly impact operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and enjoy supporting diverse teams, this opportunity is perfect for you.

Qualifications

• Strong organisational skills to manage multiple tasks effectively.
• Excellent attention to detail for maintaining accurate records.

Responsibilities

• Assist with recording and reporting processes for accurate documentation.
• Handle customer queries and manage the department's inbox efficiently.

Skills

Organisational Skills

Attention to Detail

Communication Skills

Ability to Work Independently

Tools

Microsoft Office

Job description

Job Title: Business Support Officer

Location: Devon (TQ9)

Hourly Rate: £15.26 per hour (Umbrella)

Hours: 9:00 AM - 5:00 PM, 37 hours per week

Contract Type: Temporary (3 months, ongoing)

Job Overview: We are seeking a highly organised and dedicated Business Support Officer to join our back-office team, supporting both the Parking and Locality departments. This role is vital in ensuring smooth administrative operations, managing key processes, and providing essential support to internal teams and customers.

Key Responsibilities

1. Assist with recording and reporting processes, ensuring accurate documentation.
2. Allocate ad hoc work requests and liaise with internal and external stakeholders.
3. Generate reports and maintain up-to-date records.
4. Handle customer queries and respond to appeals efficiently.
5. Manage the department's inbox and Liberty processes.

Requirements

1. Strong organisational skills with the ability to manage multiple tasks effectively.
2. Excellent attention to detail and ability to maintain accurate records.
3. Proficiency in Microsoft Office applications (Word, Excel, Outlook).
4. Strong communication skills, both written and verbal.
5. Ability to work independently and as part of a team in a fast-paced environment.