Business Support Officer

Kent County Council; Tonbridge and Malling, West Malling; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Kent County Council is seeking a full-time Business Support Officer for the Integrated Children's Services team. This role involves providing essential administrative support, engaging with various professionals, and ensuring that children and families are prioritized in all services. The position offers flexible working arrangements and a supportive environment with comprehensive training.

Benefits

27 days paid annual leave

Local Government Pension scheme

Flexible working arrangements

Staff discounts through Kent Rewards programme

Qualifications

• Good proficiency in MS Applications and Databases.
• Confident in engaging with multi-disciplinary professionals.
• Proactive in prioritizing workloads.

Responsibilities

• Provide professional administrative support across Integrated Children's Services.
• Take high-standard minutes and manage data.
• Work independently and as part of a team.

Skills

Proficiency in ICT systems

Strong administrative skills

Ability to manage data

Effective communication

Job description

An exciting opportunity has arisen for a full-time Business Support Officer within Integrated Children’s Services, Virtual School Kent Team. The post is based at Worrall House with some home working. If you would like to be part of a busy team supporting the children and families of Kent, then this could be the position for you.

Role Overview

Business Support Officers play a vital role in supporting front-line teams and practitioners across Children's Social Work, Youth Justice, Adoption, VSK, Fostering, and School Attendance & Inclusion. The Business Support Service provides professional administrative support across Integrated Children's Services, with aims to:

1. Deliver an integrated and highly effective business support service.
2. Ensure children, young people, and families are at the heart of everything we do.
3. Work together, share knowledge, and support each other.
4. Innovate and improve.
5. Promote continuous personal and professional development.

Candidate Requirements

You should have good proficiency in ICT systems (MS Applications, Databases, etc.) and be confident dealing with multi-disciplinary professionals while working to deadlines in a demanding environment. The role emphasizes your drive, potential, and aptitude for learning; comprehensive induction and training will be provided.

Benefits

• Starting salary of £25,252 per annum with annual performance-related pay increases (pro-rata).
• Option to enroll in the Local Government Pension scheme with employer-matched contributions.
• 27 days paid annual leave, rising to 29 after 5 years, plus bank holidays and a concessionary day (pro-rata).
• Flexible leave options including Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance.
• Flexible working arrangements: work from the office 2 days a week and from home on other days, with necessary equipment provided.
• Staff discounts through the Kent Rewards programme.

Key Skills and Responsibilities

In a confidential environment, you will be adept at taking high-standard minutes, possess strong administrative and IT skills, and be able to collate and manage data. You should be proactive in prioritizing workloads to meet deadlines and confident in engaging with multi-disciplinary professionals on sensitive matters. The role requires independent working, teamwork, willingness to travel across the County, and attendance at meetings and training as needed.

Additional Information

This position is customer-facing, and applicants must demonstrate sufficient spoken English/Welsh skills. The role is subject to a Basic Disclosure check via the Disclosure and Barring Service.

Within your application, please clearly demonstrate how you meet the criteria outlined in the person specification attached to the job description.

Interviews are scheduled for Thursday, 12th June 2025, at Worrall House, Kings Hill, West Malling ME19 4AE.

About the Employer

KCC is committed to diversity and inclusion, encouraging applications from all backgrounds and abilities. We aim to create an inclusive workplace where everyone can be themselves.

Interested candidates are encouraged to apply promptly, as the closing date may be earlier if sufficient qualified applications are received.

Location

Worrall House, West Malling, United Kingdom