Business Support Officer

Novax Recruitment Ltd; Thurrock; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local authority in Thurrock is seeking a Business Support Officer to enhance service delivery within education and early years settings. This role involves ensuring efficient operations, managing service offers, and supporting multiple stakeholders on a contract basis of over 3 months with a pay rate of £20 per hour. Excellent organisational and communication skills are essential.

Qualifications

• Experience in supporting educational or early years services.
• Strong skills in managing multiple stakeholders and priorities.
• Proficient in IT tools for administration and reporting.

Responsibilities

• Act as the main point of contact within Commercial and Traded Services.
• Coordinate and oversee the Services to Schools offer.
• Carry out quality checks in SLA Online.
• Provide project support for Libraries and Service Providers.
• Manage and maintain the SLA Online platform.

Skills

Organisational skills

Communication skills

IT skills

Tools

SLA Online

Job description

Overview

Location: Thurrock Council

Contract: 3+ months (initial)

Pay: £20 per hour (umbrella)

Are you an organised, detail-oriented professional with strong communication skills? Thurrock Council is seeking a Business Support Officer to join its Commercial and Traded Services team on a contract basis. This is an excellent opportunity to contribute to the delivery of high-quality services to schools, academies, and early years settings.

Responsibilities

• Act as the main point of contact within Commercial and Traded Services, ensuring smooth delivery of support to education and early years providers.
• Coordinate and oversee the Services to Schools offer, including organising meetings, managing action logs, maintaining records, ensuring compliance, and resolving issues.
• Carry out quality checks in SLA Online to ensure accuracy and consistency of information, track performance, and generate reports.
• Provide project support for Libraries and Service Providers, including arranging meetings and events, updating project documentation, and liaising with staff and partner agencies.
• Manage and maintain the SLA Online platform by updating content, administering user accounts, handling site administration and promotion, reviewing annual pricing, and working with finance on invoicing and payment records.

About You

We're looking for someone who can hit the ground running and bring excellent organisational, communication, and IT skills. You should be confident working with multiple stakeholders, managing competing priorities, and ensuring accuracy in all aspects of service delivery.