Business Support Officer

Medirest Signature; Stafford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A County Council in England is seeking a temporary administrative assistant to support the Educational Psychology Service until August 2026. The ideal candidate will have excellent communication skills, IT proficiency, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities include processing invoices, attending meetings, and providing support for Educational Psychology reports. A flexible approach and organizational skills are essential for success in this role.

Qualifications

• Ability to thrive in a fast-paced environment.
• Flexibility and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Support the Principal Educational Psychologist.
• Process invoices and attend meetings.
• Provide administrative support for Educational Psychology reports.

Skills

Excellent communication skills

Strong IT skills

Organizational skills

Ability to work under pressure

Experience in minute taking

Tools

Microsoft Office Suite

Job description

Business and Executive Support is a central business support function aligned to meet the requirements of Staffordshire County Council and to support the organisation as it evolves. This post holder will support the Children & Families team, which provides support across various areas and service managers.

We have one fixed-term vacancy until 31.08.2026 to support the busy Educational Psychology Service.

The role involves adapting to changing demands, requiring effective and accurate communication with a wide range of internal and external customers, along with extensive use of the Microsoft Office suite.

Main Responsibilities

The post holder will support by:

• Supporting the Principal Educational Psychologist.
• Processing invoices.
• Attending meetings.
• Providing administrative support for the end-to-end process of Educational Psychology reports, ensuring tasks are completed timely.
• Handling a high volume of queries from internal and external contacts.

Additional duties include filing, photocopying, postal duties, word processing, preparing and distributing paperwork, and liaising with customers, contractors, and partners.

Flexibility, problem-solving skills, confidentiality, good listening skills, and the ability to work under tight deadlines are essential for this role.

The Ideal Candidate

• Excellent communication skills to engage customers and administration teams, sharing best practices and using digital solutions to improve processes.
• An interest in the work of the service and services for children and families.
• Ability to work independently and as part of a team, maintaining a calm approach under pressure.
• Ability to thrive in a fast-paced, busy environment and adapt to short-notice changes with a flexible approach.
• Strong IT skills, with knowledge of SCC systems or similar data management packages.
• Good organizational and administrative skills.
• Experience in minute taking.

If you require more information about this role, please contact [e-mail], Team Leader.

Interviews are scheduled for 8th August 2025.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

Our values are at the core of our organisation, shaped by colleague feedback and national best practices, and are central to our People Strategy. They foster a community spirit, pride, and a shared sense of purpose, with ambitions for a better future.

We look forward and aim to progress — this applies to your career as well.

Our benefits:

We recognize that our employees are central to our success. We strive to create a supportive environment where employees can reach their full potential and maintain a healthy work-life balance.

In addition to salary, staff have access to our rewards and benefits — Careers at Staffordshire.

Our recruitment process:

As an organisation committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, we expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities and Disability Confident employer. We welcome applications from diverse backgrounds and communities.

As part of our commitments, we offer a guaranteed interview for applicants meeting the minimum criteria, including supporting care leavers and armed forces personnel.