Business Support Officer

To provide a full range administrative and business support services to the Play and Youth Service.
Duties and Responsibilities include:
Supporting with data entry and upkeep of the new registration system to ensure accurate records are kept
Administering the collection and presentation of service performance information
Maintaining files and documentation
Creating and circulating the PYC news letter
Setting up meetings, both internal and external, in person or via Teams/hybrid arrangements
Supporting meetings by preparing agendas, taking notes and producing minutes and checking these prior to distribution
Carrying out all necessary word processing, spreadsheets, database and presentation duties
Upkeep of the training spreadsheet and arranging staff training courses when needed
Managing the PYC inbox
Managing and ordering stock
Rasing and receipting Purchase Orders and keeping financial records
Supporting the Project and Partnership Lead in administration tasks associated with a variety of projects
To support other areas within the department to ensure Business Continuity.


Skills:

You will need to:
Be personally resilient and work effectively under time constraints and deadlines
Have a good eye for detail and accuracy, while being able to work at pace
Want to gain/improve experience and knowledge of administration work in a local government context
Have good IT skills and be familiar with M365 including Teams, Excel, Word, OneDrive and SharePoint
Understand workflow systems and be able and willing to develop specific system knowledge with training and support
A confident communicator with colleagues at all levels in the organisation and with customers of our services
Be familiar and confident in meeting defined customer expectations
Be able to effectively manage your time to deliver work assigned to you in a timely way
Have a clear understanding of confidentiality and data protection
Be comfortable as part of a high performing team that is flexible in meeting the needs of the service