Business Support Officer

Aneurin Bevan University Health Board; Newport; On-site; GBP 20,000 - 30,000; Full time

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply for this post; therefore, please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

Business Support Officer, St Cadocs Hospital

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Business Support Officer within the Compliance Team and St Cadocs Hospital.

As a member of the Water Safety Team, the post holder will provide efficient, effective, and confidential administrative and telephony support for the Water Safety Team. The post holder will provide general administrative support contributing to the efficient operation of the Water Safety Team.

The post holder will be instrumental in providing administrative support to the Water Safety Team, including diary management and general office administrative duties, with the opportunity for development of additional business administration skills.

Main duties of the job

The successful candidate will provide secretarial support to the Water Safety Team, including support for Oracle ordering and coordination and management of electronic diaries.

You will provide administrative support to the management of invoices, ensuring invoices are processed and completed to comply with financial requirements.

To act as a point of contact for telephone calls and queries for the Water Safety Team as required, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications, and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And/or Knowledge
Essential criteria

• 5 GCSEs or equivalent including English Language
• Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task-related problem-solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
• Good general education
• Excellent use and knowledge of IT packages and applications, including Microsoft Word, Excel, and Outlook

Desirable criteria

• Knowledge of relevant organisational policies
• RSA 3 or equivalent typing skill
• ECDL core modules or equivalent, or willing to work towards
• Advanced keyboard skills

Experience
Essential criteria

• Experience of using a variety of Microsoft Office products, including Outlook and Excel
• Experience of working in a busy administrative environment
• Experience of providing secretarial and administrative support
• Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience.

Desirable criteria

• Previous NHS experience
• Business Support experience, including preparation of agendas, collation of reports and minute taking.
• Experience of electronic diary management.
• Experience of providing secretarial and administrative support to a senior manager.
• Experience of online applications (including Oracle, ESR).