Business Support Officer

Essential Employment; Middlewich; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading company in Middlewich is seeking a Business Support Officer for a full-time, temporary role covering maternity leave. The position involves providing exceptional customer service, managing administrative tasks, and handling financial transactions. Ideal candidates will possess strong organizational skills and experience in clerical duties.

Qualifications

• Experience in customer service and administrative roles.
• Ability to manage financial transactions accurately.
• Strong organizational skills for coordinating meetings and events.

Responsibilities

• Respond to enquiries from the public and clients, providing excellent customer service.
• Perform clerical duties related to Waste & Street Cleansing, Parks & Grounds.
• Manage financial transactions and maintain accurate records.

Skills

Customer Service

Clerical Skills

Financial Management

Organizational Skills

Event Planning

Job description

Business Support Officer needed in Middlewich, £12.85ph

PAYE - Reference: 5266760

Office-based role, Monday to Friday, based in Middlewich.
Maternity Cover, 12 months.

Responsibilities

1. Respond to face-to-face and telephone enquiries from the public, external organisations, and internal clients, providing accurate information and excellent customer service. Refer callers to team members when necessary.
2. Perform clerical and administrative duties related to Waste & Street Cleansing, Parks & Grounds, and Fleet Services. Tasks include managing paperwork for motor-related insurance claims, updating daily work sheets and route risk assessments, and ensuring all correspondence is handled promptly and professionally.
3. Manage financial transactions for the team, including vehicle hire, and ensure records are maintained accurately. This includes reconciling income, preparing banking submissions, and inputting work costings into corporate systems, including timesheets and holidays.
4. Organise and coordinate meetings and events, attend when required, take notes, and follow up on actions to ensure timely and efficient completion.
5. Engage with service users through the preparation, distribution, and analysis of questionnaires. Contribute to campaigns and promotions, assist in event planning, and support the delivery of services.

Additional Information

This is a full-time, temporary contract role.

If interested, please apply via our website with your CV or email it to [e-mail], quoting the reference number.

Essential Employment acts as an Employment Business and is an Equal Opportunities Employer.

Pre-employment checks, including references, may be required. Please be prepared.

Due to high volume, not all applications will receive a response. Successful candidates will be contacted by phone.

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