Business Support Officer

CRA GROUP RECRUITMENT AND PAYROLL LTD; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local authority is seeking a Business Support Officer for a 2-month contract within the Licensing Team. The role entails providing administrative services, managing enquiries, and supporting environmental health initiatives. Ideal candidates should have relevant experience and knowledge of licensing processes.

Qualifications

• Knowledge of premises licensing under the Licensing Act 2003.
• Experience with the Civica (APP) system.
• Ability to process applications and produce reports.

Responsibilities

• Provide administrative support to the Licensing Team.
• Log and manage responses to enquiries.
• Produce reports on performance and quality.

Skills

Knowledge of premises licensing

Administrative support

Communication

Education

General education qualification

Tools

Civica (APP) system

Job description

Job Title: Business Support Officer - Licensing Team

Contract Duration: 2-3 months with a local authority

Job Purpose:

We are seeking a Business Support Officer to join our Licensing Team on a 2-month contract with a local authority. The role involves providing administrative support to the team and delivering frontline services within the Environmental Health & Trading Standards Business Unit.

Key Duties/Accountabilities:

1. Possess knowledge of core functions within the environmental & trading standards service.
2. Identify developments in best practice, legislative changes, and community safety.
3. Produce information for reports on performance and quality.
4. Write reports and standard/non-standard correspondence.
5. Log, coordinate, and manage responses to enquiries within given timeframes.
6. Liaise with the call centre regarding service complaints and enquiries.

Essential Experience and Qualifications:

• Knowledge of premises licensing (Licensing Act 2003).
• Experience in using Civica (APP) system.
• Proficient in processing applications under the Licensing Act 2003.
• General education qualification is essential.

Additional Information:

• Working hours: 36 hours per week.
• Location: Tooley Street, London Bridge.

The role closes soon, please apply ASAP.