Business Support Officer

Key Responsibilities:

1. Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality.
2. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development.
3. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth.
4. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights.
5. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance.
6. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations.

Qualifications & Skills:

1. Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field.
2. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors.
3. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies.
4. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word).
5. Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage.
6. Excellent communication and problem-solving skills, with a proactive and results-driven approach.
7. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.

Experience: Required
Languages: Chinese – Advanced. English – Advanced
Employment: Full-time
Salary: £38,000 – £40,000 yearly
Starting time: Immediate start!

About MoveMonster LTD:
MoveMonster is a property platform created in 2018.