Business Support Officer

Suffolk County Council; Ipswich; Hybrid; GBP 26,000; Full time

Job summary

A local government organization in Ipswich is looking for a Business Support Officer to assist care leavers and manage financial processes. This role requires minute taking and strong organizational skills. The ideal candidate will work effectively both in a team and independently, while contributing to a supportive and inclusive team environment. The position offers competitive benefits including annual leave and flexible working options.

Benefits

Up to 29 days annual leave

LGPS pension membership

Travel and health benefits

Training and development opportunities

Flexible working options

Qualifications

• Understanding of financial processes is crucial for this role.
• Previous experience in minute taking is required.
• Candidates should possess good communication and IT skills.

Responsibilities

• Support the Leaving care & UASC team as part of the Corporate Parenting Service.
• Engage in financial processes, payments, and auditing activities.
• Provide minute taking and contribute to team administration.

Skills

Understanding of financial processes

Minute taking experience

Good communication skills

IT skills

Ability to work independently

Attention to detail

Organizational skills

Literacy and numeracy

Job description

Overview

- Suffolk County Council
- Address: Constantine House, Ipswich, IP1 2DH - Hybrid
- Salary: £25,185 per annum (pro rata if part time or under 12 months)
- Posts: 1 x 30 hours - Permanent; 1 x 37 hours - Fixed term/secondment (for 12 months)

As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Business Support Officer, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. Reimagine the possibilities.

Responsibilities

• Support the Leaving care & UASC team as part of the Corporate Parenting Service to assist care leavers from 18 to 21 (or 25 should the wish to remain open to the service).
• Engage in financial processes, payments and auditing activities as part of the role.
• Provide minute taking and contribute to team administration with a focus on accuracy and efficiency.
• Work effectively in a team and also use initiative to resolve a range of issues independently.
• Prioritise work to meet deadlines and team objectives with a good level of literacy and numeracy.
• Participate in ongoing training and development opportunities offered by the team.

Qualifications

• Understanding of financial processes.
• Minute taking experience.
• Good communication and IT skills; ability to contribute to a team approach.
• Ability to work confidently under own initiative and independently.
• Keen eye for detail and accuracy.
• Excellent organisational skills with the ability to prioritise and meet deadlines.
• A good level of literacy and numeracy.

Additional information

You can view a full list of requirements in the Job and Person Profile (word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team: The Leaving care & UASC team is part of the Corporate Parenting Service who support care leavers from 18 to 21 or 25 should the wish to remain open to the service. The aim of the service is to help Care leavers develop independence and transition into adulthood. The team is supportive, inclusive and focused on improving practice and outcomes. Training and opportunities to gain knowledge and experience are provided.

How to apply

• Step 1 - Read the Job and Person Profile (word).
• Step 2 - Click ‘Apply Now’ to start your online application.
• Step 3 - Upload a supporting statement addressing how you meet each criterion in the ‘Person Profile’ section of the JPP. Please specify which post you are applying for.
• Use the Supporting Statement template and Arial font size 11; keep to a maximum of two sides of A4.
• Applications suspected of being generated by AI may be rejected; present your own work.

Important information

• Closing date: 11.30pm, 8 October 2025
• Interview date: To be confirmed
• DBS checks or police vetting will be required for relevant posts.
• Reasonable adjustments available on request during the application process.

Benefits

• Up to 29 days annual leave (pro rata), plus UK bank holidays and two paid volunteering days
• LGPS pension membership
• Travel, lifestyle, health and wellbeing benefits
• Performance-related pay progression with annual cost-of-living increase
• Training and development opportunities; diverse and active staff networks
• Flexible working options with the right to request flexible working from day one

For more information about benefits, values and equality commitments, please visit the Suffolk County Council careers website: careers.Suffolk.gov.uk