Business Support Officer

GENERAL SOFTWARES LIMITED; Ilford; On-site; GBP 34,000; Full time

Job summary

A specialist IT software solutions company in Ilford is seeking a Business Development Manager to engage clients and develop strategies for growth. Successful candidates will possess a relevant degree and have previous experience in sales, ideally within the software industry. This full-time position offers a competitive salary and involves engaging with corporate clients and ensuring satisfaction through tailored solutions.

Qualifications

• Relevant degree in business and/or marketing-related subject required.
• Proven experience in business development or sales within the IT or software industry.
• Strong knowledge of Salesforce and CRM software tools.

Responsibilities

• Develop and implement strategic business development plans to achieve sales targets.
• Identify and engage potential clients within the corporate and financial sectors.
• Build and maintain strong relationships with existing clients to ensure satisfaction.

Skills

Business development

Sales strategies

Client relationship management

Market research

Communication

Analytical skills

Education

Bachelor's degree in business or marketing

Master’s degree

Tools

Salesforce

CRM software

Job description

Overview

GENERAL SOFTWARES LIMITED is a specialist IT software solutions and bespoke software development company based in London. Our mission is to deliver tailored software products that meet the unique demands of corporates and financial brokers, while our values emphasise collaboration and excellence in service delivery.

Responsibilities

• Develop and implement strategic business development plans to achieve sales targets.
• Identify and engage potential clients within the corporate and financial sectors.
• Build and maintain strong relationships with existing clients to ensure satisfaction and retention.
• Collaborate with the IT team to tailor solutions that meet client specifications.
• Conduct market research to identify new opportunities for growth.
• Prepare and deliver compelling presentations to prospective clients.
• Monitor industry trends and competitor activities to inform strategy.
• Report on sales performance and provide insights for continuous improvement.
• Communicate client’s requirements and organise and conduct customer surveys and analyse the results.
• Compile sales figures and submit the analysis reports to the board members with recommendations.
• Study competitors pricing through both primary and secondary market research.
• Recruit and train junior staff.

Qualifications

• Relevant degree in business and/or marketing-related subject.
• Master’s degree (preferred).
• Proven experience in business development or sales within the IT or software industry.
• Strong knowledge of Salesforce and CRM software tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Strong analytical skills with a focus on results-driven outcomes.
• A proactive approach to problem-solving and client engagement.

Knowledge and Skills

• Excellent communication skills (both written and verbal).
• Entrepreneurial drive, passion and ability to help shape the organisation’s marketing and communication department.
• Flexibility to undertake national and international travel if required.
• Excellent word-processing and database management skills.

Job Details

• Job Type: Full-time
• Salary: 33,500 per annum
• Advert Closing Date: 03/09/2025 to 03/10/2025
• Education: Bachelor\'s (required)
• Experience: New joiners, but any relevant past experience may be useful
• Language: English (required)
• Work authorisation: United Kingdom (required)
• Work Location: In person

If you\'re ready to take your career to the next level with us at GENERAL SOFTWARES LIMITED, we invite you to apply today and be part of our innovative journey!