Business Support Officer

Central Bedfordshire Council; Houghton Regis; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Central Bedfordshire Council’s Bedfordshire Employment and Skills Academy (BESA) is seeking a highly organised Business Support Officer. The role supports administrative and customer service tasks in a fast‑paced environment, delivering efficient office support and helping colleagues meet deadlines.

You will have GCSE English and Maths at grade 4/C or above, strong communication, and good IT skills with Word, Excel and Outlook.

Qualifications

• GCSE English and Maths at Grade 4/C or above (or equivalent).
• Good written and verbal communication skills.
• Strong organisational and time-management abilities.
• Basic IT skills including Microsoft Office (Word, Excel, Outlook).

Skills

Written and verbal communication

Organisational skills

Time management

Teamwork

Education

GCSE English and Maths at Grade 4/C or above

NVQ Level 2 or 3 in Business Administration

Tools

Microsoft Office

Job description

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Team: Bedfordshire Employment and Skills Academy

Job Family: Providing - CBG7 Salary: £29,542 - £32,046 per annum pro rata Hours: 37 hours per week

Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid - Permanent

Closing Date: 4th November 2026

Interview Date: 18th and 20th November 2026

About the role

Please remember to include key details about the role:

The Bedfordshire Employment & Skills Academy (BESA) develops and delivers services that help adults, young people and businesses improve skills, access employment or further training, and support local economic growth. We deliver a wide range of qualifications, apprenticeships, Functional Skills and employment programmes, including Skills Bootcamps.

We are looking for a highly organised and proactive Business Support Officer to join our team. This is an exciting opportunity for an individual who enjoys working in a fast-paced environment and takes pride in delivering excellent administrative and customer support services.

GCSE English and Maths at Grade 4/C or above (or equivalent qualification).

Good written and verbal communication skills.

Strong organisational and time-management abilities.

Ability to work effectively as part of a team and build positive working relationships.

Willingness to learn and develop new skills.

Good attention to detail and accuracy when completing administrative tasks.

Basic IT skills, including familiarity with Microsoft Office applications such as Word, Excel and Outlook.

Desirable Skills and Qualities

Positive attitude and strong work ethic.

Ability to prioritise tasks and meet deadlines.

Any previous experiences, whether gained through work, volunteering or education.

Confidence communicating with a range of people.

NVQ Level 2 or 3 in Business Administration

Our aspiration is to be a truly flexible employer.

We welcome discussion on location, hours and working pattern as part of the application process.

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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

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Safeguarding(For DBS posts only):

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment.This post is subject to the disclosure of criminal records.

To maintain a fair and consistent approach for applicants,it isCentral Bedfordshire Council'spolicy to only consider applications madevia our online applicationsystem and we therefore thank you for not submitting your application offline.

Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.

All new starters will join us on a four ‑ month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well ‑ supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.

Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.