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Business Support Officer

Essential Employment

Gosport

On-site

GBP 1,000

Full time

15 days ago

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Job summary

An established industry player is seeking a Business Support Officer to join their team in Gosport. This full-time role involves monitoring arrears, preparing paperwork, and providing excellent customer service. You'll be responsible for handling inquiries, processing payments, and ensuring smooth operations within the business. If you have strong administrative skills and a knack for communication, this opportunity offers a chance to contribute to a dynamic environment while developing your career. Join a team that values dedication and professionalism, and make a difference in the community!

Qualifications

  • Experience in customer service and administrative tasks.
  • Ability to handle complaints and inquiries effectively.

Responsibilities

  • Monitor and chase garage and former arrears.
  • Prepare sign-up paperwork and complete garage sign-ups.
  • Respond to customer inquiries and log complaints.

Skills

Customer Service
Communication Skills
Administrative Skills
Problem Solving

Job description

Business Support Officer needed in Gosport, £13.29ph – Reference: 5266105

Responsibilities:
  1. Monitoring and chasing garage arrears.
  2. Monitoring and chasing former arrears.
  3. Preparing Sign Up paperwork.
  4. Completing garage sign ups.
  5. Taking telephone calls.
  6. Taking telephone payments.
  7. Responding to customer enquiries.
  8. Logging complaints, FOI’s and SARS.
  9. Scanning referencing and processing various documents.
  10. Co-ordinating staff training.
  11. Creating and amending direct debits/standing orders.
  12. BACs reconciliations.
  13. Processing Refunds.
  14. Processing Credit and Debit Adjustments.
  15. Open and delivering post.

This is a full-time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

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