Business Support Officer

Gloucester City Council; Gloucester; Hybrid; GBP 26,000 - 29,000; Part time

Job summary

Join Gloucester City Council as a Business Support Officer, providing vital administrative support across various services. This fixed-term role emphasizes flexible and hybrid working, excellent employee benefits, and a positive work environment, all aimed at delivering exceptional public service.

Benefits

Generous Annual Leave Entitlement

Local Government Pension Scheme

Employee Assistance Programme

Flexible Working Opportunities

Qualifications

• Experience of providing high level business support in a busy environment.
• Ability to work well under pressure with minimum supervision.
• Experience providing guidance and support to colleagues.

Responsibilities

• Provide technical administrative support across all areas of the Council.
• Carry out essential processes to ensure delivery of services.
• Work flexibly within a team environment.

Skills

Communication

IT Skills

Self-motivation

Job description

This is a Gloucester City Council job.

• Job Title: Business Support Officer
• Job Location: BLDG674
• Salary: £26,835 - £28,624 per annum (pro rata)
• Hours per Week: 30.00
• Contract Type: Fixed Term
• Duration: 6 months
• Closing Date: 13/07/2024
• Job Requisition Number: 11802
• This post is open to job share
  
  

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About The Role...

Come and work for a rewarding organisation, joining our Business Support Team in a role that provides wide-ranging support across the Council’s services. You will work as part of a central team providing technical administrative support to all areas of the Council, carrying out essential process that ensure important services are delivered to residents and businesses. This role represents an opportunity to be involved in a variety of Council services through the shaping of our business processes.

What We Need From You...

To be successful you will need to be self-motivated and enthusiastic, with experience of providing high level business support in a busy environment. Your good communication and IT skills, and your ability to work well under pressure with minimum supervision are essential, and we welcome your commitment to working flexibly within a team environment. You'll also have experience of providing guidance and support to colleagues.

What We Can Do For You…

For all your hard work, you will receive the following:

Flexible, Hybrid/Agile working opportunities

Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service (30 days annual leave (for roles G and above only)

An option to purchase 10 days of additional leave per year (pro rata for part-time staff)

2 days paid leave every year to participate in local volunteering activities

Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary

Regular Training, career development and qualification opportunities

Supportive and positive working environment with regular, robust supervision

Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service

Enhanced family friendly leave and pay

Cycle to Work scheme (Salary Sacrifice -T&C apply)

Coming Soon - Car Scheme (Salary Sacrifice -T&C apply)

Employee discount scheme

Discounted tickets for local events, and reduced rate use of GL1 facilities

Free Flu-jabs

Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

How To Apply...

If you feel you have the skills, desire, experience and passion to help deliver our ambitious plans for the city then please submit your application and personal statement today by clicking the “Apply Now” Button.

If you currently work for the City Council and wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

For an informal discussion about the role please contact Pete Egan (Business Support Team Leader) via email at [e-mail].

Closing date 13 July 2025.

Short-listed candidates will be contacted by e-mail and invited to interview week commencing 14 July 2025.

Additional Information

To access the Job Profile, please follow the link below:-

Business Support Officer - Job Profile

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process [e-mail]

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.