Business Support Officer

Dudley Council; Dudley; On-site; GBP 24,000 - 30,000; Full time

Job summary

Dudley Council is offering a full-time position for a Business Support Officer to provide vital support in the Environmental Health team for a 12-month maternity cover. This role involves assisting with administrative tasks to ensure the effective delivery of various statutory duties affecting public health and safety in the borough.

Qualifications

• Experience in administrative support within public health sectors is desirable.
• Strong organizational skills and attention to detail are essential.
• Ability to work as part of a dynamic team.

Responsibilities

• Providing essential support to Environmental Health team activities.
• Assisting with administrative tasks including inspections and investigations.
• Participating in handover and shadowing period for smooth transition.

Job description

• Job Details
• Company
  
  
  

Job Details

Business Support Officer (12 months maternity cover) – Grade 3

Hours 37 (full time)

We are pleased to offer an exciting opportunity within the Environmental Health team for a Business Support Officer to cover a period of maternity leave.

Duties

The successful applicant will be providing essential support to a busy and dynamic team who carry out a wide range of statutory duties across the following areas:

• Food Safety
• Environmental Permitting
• Planning and Licensing Consultations
• Health and Safety
• Statutory Nuisance Investigations
• Animal Activity Licensing
• Air Quality
  
  
  

This role is vital in helping frontline officers deliver key services that have a direct impact on the safety and wellbeing of the residents, workers, and visitors to the borough. You will be assisting with the day-to-day administrative tasks that support the team’s inspections, investigations, and regulatory work.

The role will include a handover and shadowing period with the current postholder, to ensure a smooth transition and give you a solid understanding of the work involved.

We believe this secondment offers a fantastic opportunity to gain an insight into the critical work carried out by the Environmental Health team and develop a deeper understanding of how the Council helps to protect public health.

If you are interested or would like to find out more about the role, please do not hesitate to contact Lucy Tromans on 01384 817053 or at [e-mail] .

The closing date is Monday 11th August 2025.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

Job Description - Business Support Officer.docx

Person Specification - Business Support Officer.docx

Benefits List

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About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk

We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
  
  
  

We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info

Company Info

Website

http://www.dudley.gov.uk/

Telephone

01384 811300

Location

Dudley Metropolitan Borough Council

Council House

Priory Road

Dudley

West Midlands

DY1 1HF

United Kingdom