Business Support Officer

Recruitment Hub; Cambridge; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Wellbeing package

Extra annual leave

Flexible holidays

Additional pension contributions

Development opportunities

Volunteer hours

Peer support groups

Recognition awards

Discounts (Our Cambs Rewards)

Job summary

Cambridgeshire Libraries, part of Cambridgeshire County Council, is seeking a proactive Business Officer to provide essential administrative support across the Libraries Service and The Library Presents arts programme. This role is part-time and arranged as a job share, requiring excellent organisation, communication and teamwork to maintain continuity and deliver high-quality services to communities.

You will coordinate meetings, keep accurate records, assist with financial processes, respond

Qualifications

• Experience in an administrative or business support role.
• Excellent organisational skills and the ability to prioritise competing tasks.
• Strong communication and interpersonal skills, with a friendly and professional approach.
• The ability to work collaboratively with colleagues, including maintaining effective handovers within a job share arrangement.
• Good IT skills, including Microsoft Office and experience of maintaining accurate electronic records.
• A high level of accuracy and attention to detail.
• Experience of providing excellent customer service and responding sensitively to enquiries.

Responsibilities

• Provide administrative support across the Cambridgeshire Libraries Service and The Library Presents programme.
• Coordinate meetings and maintain accurate records; support financial processes and enquiries.
• Support delivery of Library Presents activities, workshops and community engagement.
• Maintain continuity and handovers within a job share arrangement; manage varied workload with attention to detail.

Skills

Administrative support

Organisation

Communication

Teamwork

Customer service

Record keeping

Education

GCSEs in English & Maths

Tools

Microsoft Office

Job description

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage...

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

About the role

Join Cambridgeshire Libraries and help support a service that connects people with reading, learning, culture and their local communities.

We're looking for an organised, proactive and collaborative Business Officer to provide administrative support across the Cambridgeshire Libraries Service, including The Library Presents; our award-winning arts programme that brings high-quality performances and creative workshops into libraries across the county. The programme is shaped by local communities and makes arts and culture accessible, affordable and welcoming for everyone. It is funded by Arts Council England and delivered by Cambridgeshire County Council in partnership with cultural organisations.

This is a part-time job share role. You'll work closely with your job share partner and colleagues across the Libraries Service, so excellent communication, organisation and teamwork are essential. We're looking for someone who enjoys sharing information, maintaining continuity and building positive working relationships to ensure a seamless service.

What will you be doing?

As Business Officer, you'll be at the heart of the team's day-to-day operations, helping ensure our services run smoothly. From coordinating meetings and maintaining accurate records to supporting financial processes and responding to enquiries, you'll provide high-quality administrative support that enables colleagues to deliver excellent services for our communities.

You'll also support The Library Presents, helping the team deliver an exciting programme of performances, workshops and community engagement activities that transform libraries into vibrant cultural spaces across Cambridgeshire.

No two days are the same, so you'll need to be adaptable, organised and confident managing a varied workload while maintaining excellent attention to detail.

About you

We're looking for someone who has:

• Experience in an administrative or business support role.
• Excellent organisational skills and the ability to prioritise competing tasks.
• Strong communication and interpersonal skills, with a friendly and professional approach.
• The ability to work collaboratively with colleagues, including maintaining effective handovers within a job share arrangement.
• Good IT skills, including Microsoft Office and experience of maintaining accurate electronic records.
• A high level of accuracy and attention to detail.
• Experience of providing excellent customer service and responding sensitively to enquiries.
• GCSEs (or equivalent) in English and Maths.

Experience of financial administration or working within local government would be an advantage but is not essential.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Attached documents

• CCC Employment Benefits Brochure - June 2026.pdf - Benefits Brochure
• Business_Officer-_Job_Description_Person_Specification.pdf - Job Description and Person Specification