Business Support Manager (ZigZag) - JPANS 1457043

UK Ministry of Defence; Catterick Garrison; On-site; GBP 40,000 - 60,000; Full time

Job summary

A governmental organization is seeking a Business Support Manager to lead a team that manages HR and financial support for approximately 700 personnel. The role requires strong leadership and compliance with organizational policies. The successful candidate will oversee the welfare and development of their team, ensuring operational effectiveness both in the UK and overseas. This fixed-term position requires flexibility in duties, including commitments away from home.

Qualifications

• Experience leading administrative or HR teams.
• Strong background in financial management and compliance.
• Ability to manage sensitive personal data.

Responsibilities

• Lead and manage a team of 20 service personnel.
• Oversee HR and financial support for 700 personnel.
• Ensure compliance with HR policies and data management standards.

Skills

Team leadership

Professionalism

Financial management

Data management

Job description

About the role

Defence is developing a new Armed Forces entry route for civilians to utilise their specialist skills, the roles will also be open to veterans and reservists. This new pathway will help the nation develop its connection to the Armed Forces. The ZigZag pilot will build wider understanding and experience of Defence through the unique experiences and personal development opportunities that can be gained from working in the Armed Forces.

As part of the MOD, the Adjutant General's Corps - Staff and Personnel Support (AGC(SPS)) branch ensure that the Army is ready to deploy at a moment's notice by managing its people, finances, and information. AGC(SPS) soldiers and officers are attached to every Army unit in the UK and overseas. You can find more information about the AGC(SPS) here.

To be eligible you must either be a British Citizen, a Citizen of the Irish Republic and undergo security clearance by the National Vetting Service.

This role offers A full mobility commitment is required for this role, meaning it involves a similar range of duties and responsibilities as those undertaken by regular Army personnel. You will be expected to demonstrate the same level of flexibility, including the requirement to be away from your home base for a minimum of 36 days over the course of the year.

This role is being offered on a fixed term basis. The role is subject to assignment duration for 3 years.

The closing date for applications is: 23:55 17thAugust 2025

Job description

We are seeking a dynamic and experienced Business Support Manager to lead the routine management and oversee organisational HR and financial support to approx. 700 people. As part of the admin team, the Business Support Manager (Detachment Commander) needs to be driven, professional and a team player.

The Business Support Manager is responsible for leading and managing a team of 20 service personnel, that provides critical administrative, HR, financial management, data and information management and operational support to an Army unit, which usually consists of between 350 – 730 soldiers. This enabling role focuses on supporting the operational effectiveness of the Army unit both in the UK and for any personnel of the unit deployed overseas, through the correct administration of HR policies, including pay, allowances, expenses and adherence to organisational HR and financial compliance policies. The role supports the security of sensitive personal data through information governance and data management. An additional element of the role includes supporting the welfare, career progression, technical training and holistic development of their team.

Further information about this role and the ZigZag Pilot Scheme can be found by accessing the 'apply' button within this advert. The closing date for applications is: 11:55 Sunday 17th August 2025.