Business Support Manager

Abbott Laboratories; Witney; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Life assurance

Job summary

Abbott Diabetes Care in Witney is seeking a Business Support Manager to coordinate internal communications, employee engagement and site projects. You will craft content across newsletters, videos and digital channels, and partner with senior stakeholders to inform and connect staff with the site's strategy.

The role requires strong communication, exceptional organisation, and ability to manage multiple priorities in a fast-paced manufacturing environment.

Qualifications

• Experience delivering internal communications within a corporate or manufacturing environment.
• Excellent written and verbal communication skills with ability to tailor messages for different audiences.
• Experience creating engaging content across multiple platforms and formats.
• Strong project management and organisational skills, able to manage multiple priorities.
• Experience supporting senior stakeholders and handling confidential information.
• Proactive, solutions-focused approach with ability to work independently.
• Attention to detail and commitment to high-quality outcomes.

Responsibilities

• Support the development and implementation of the Witney internal communications strategy for consistent site messaging.
• Create engaging communication materials including newsletters, videos, digital content and printed literature.
• Share site achievements across Abbott Diabetes Care, Abbott UK and global platforms.
• Partner with project teams to develop communications plans for new initiatives, policies and programmes.
• Support employee engagement and onboarding activities across the employee lifecycle.
• Maintain and improve communication channels, information management tools and SharePoint resources.
• Develop dashboards and reporting to show impact of communications and business support activities.
• Coordinate site-wide projects, events and engagement activities.
• Identify opportunities to improve processes, drive efficiencies and cost-saving initiatives.

Skills

Internal communications

Project management

Stakeholder management

Content creation

SharePoint

Data dashboards

Tools

MS Office

PowerPoint

SharePoint

Job description

Business Support Manager

Location: Witney

Abbott Diabetes Care

With a track record of innovation and development, Abbott Diabetes Care designs, develops and manufactures leading-edge glucose monitoring systems for use in both home and hospital settings.

We have a Global Centre of Excellence for Medical Devices based in Witney, Oxfordshire. The site manufactures significant volumes of test strips annually and has also been instrumental in the research, development and manufacture of the FreeStyle Libre portfolio of glucose monitoring systems, transforming the lives of millions of people worldwide.

The Opportunity

We have an exciting opportunity for a Business Support Manager to join our manufacturing and R&D facility in Witney, Oxfordshire.

This is a varied and highly visible role, responsible for driving internal communications, employee engagement activities, business support initiatives, and key site projects. Acting as a central point of coordination across the site, you will work closely with senior stakeholders to ensure employees are informed, engaged and connected to the site's strategy, achievements and priorities.

The successful candidate will bring a strong communications background, excellent organisational skills, and the ability to manage multiple projects and priorities within a fast-paced environment.

Key Responsibilities

• Support the development and implementation of the Witney internal communications strategy, ensuring consistent and effective communication across the site.
• Create engaging communication materials including newsletters, videos, digital content, corridor displays and printed literature.
• Facilitate the sharing of site success stories and achievements across Abbott Diabetes Care, Abbott UK and global communications platforms.
• Partner with project teams and business functions to develop communication plans for new initiatives, policies and programmes.
• Support employee engagement initiatives and help deliver a positive employee experience across the full employee lifecycle, including onboarding activities.
• Maintain and continuously improve communication channels, information management tools and SharePoint resources.
• Develop dashboards, metrics and reporting to demonstrate the impact and effectiveness of communications and business support activities.
• Coordinate and support site-wide projects, events and engagement activities.
• Identify opportunities to improve processes, enhance efficiencies and deliver cost‑saving initiatives.

To Be Successful, You Will Have

• Experience developing and delivering internal communications within a corporate or manufacturing environment.
• Exceptional written and verbal communication skills, with the ability to tailor messages to different audiences.
• Experience creating engaging communication content across a variety of platforms and formats.
• Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Experience supporting senior stakeholders and working with confidential information.
• A proactive, solutions‑focused approach and the confidence to work independently.
• Excellent attention to detail and a commitment to delivering high‑quality outcomes.

If you are passionate about communications, employee engagement and creating meaningful connections across a business, this is an exciting opportunity to make a visible impact within a world‑leading healthcare organisation.

Why Abbott?

Abbott offers a benefits platform that provides security to you and your family. As you’d expect from an innovative global health care company, we offer a competitive range of benefits including excellent salaries, a class‑leading defined contribution pension scheme, private healthcare, life assurance, subsidised canteen and a flexible benefits scheme. Here at Witney, we also like to help our employees live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including local community STEM outreach, yoga and more!