Business Support Coordinator | Haslemere (Maternity Cover)

Knight Frank; Haslemere; On-site; GBP 10,000 - 40,000; Full time

Job summary

A forward-thinking company is seeking a Business Support Coordinator to enhance sales administration in their Haslemere office. This full-time role is crucial for providing exceptional customer service and supporting the office operations. The ideal candidate will thrive in a dynamic environment, ensuring compliance and delivering high-quality service while managing various administrative tasks. Join a leading international property consultancy and be part of a diverse and inclusive workplace that values your contributions and offers opportunities for growth. If you have a passion for excellence and a keen eye for detail, this position is perfect for you.

Qualifications

• Prior experience in business support or administration roles.
• Excellent standard of English grammar and spelling.

Responsibilities

• Greet customers and maintain a tidy office and reception area.
• Order land registry title checks and register new instructions.
• Ensure office compliance and drive audit pass rate improvements.

Skills

Customer Service

Attention to Detail

English Grammar and Spelling

Administration

Tools

Working Life

Hub

Global Life

Power BI

Audit Centre

Job description

Business Support Coordinator | Haslemere (Maternity Cover)

Contract Type: Fixed Term Contract

Employment Type: Full-Time

Working Requirements: On Site

Hours: 9:00am to 5:30pm

Salary: Competitive

Division: Residential

Location: Haslemere

Knight Frank is looking to hire a Business Support Coordinator to assist with sales administration in our Haslemere office. We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors.

Role:

The Country Residential sales division is looking to recruit a Business Support Coordinator to assist with sales administration in the Haslemere Office. You will report into the Office Head and will have day-to-day input from the Senior Operations Coordinator. The ideal candidate will possess excellent attention to detail and a passion for delivering high-quality customer service.

Responsibilities:

1. Greet customers in a polite and welcoming manner.
2. Answer incoming telephone calls.
3. Maintain a tidy office and reception area.
4. Refer clients to a wide range of KF services including Commercial and the Global network.
5. Work with Operations teams to provide a high level of support within agreed timeframes to Office Head and office team.
6. Order land registry title checks.
7. Register new instructions.
8. Follow & adhere to all internal and external compliance & best practice measures and procedures.
9. Ensure office compliance and drive audit pass rate improvements.
10. Accurate generation of sales invoices.
11. Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc).
12. Create mailers, property brochures, window cards, and pitching materials.
13. Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required.

Key Experience Required:

1. Prior experience in a business support, administration or front of house role.
2. Excellent standard of English grammar and spelling.

We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.