Business Support Coordinator

Damar Limited; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Damar Limited is seeking a Business Support Co-ordinator to drive our business support services and be at the heart of operations. You will build meaningful relationships with colleagues, employers and students and support a range of activities across departments.

The role requires proficient use of Microsoft Office, excellent communication, and a collaborative, can-do attitude within a values‑driven environment.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills with the ability to build relationships.
• Experience coordinating with multiple stakeholders and teams.

Responsibilities

• General office administration and handling inbound customer calls with high quality.
• Coordinate with external stakeholders on registrations, assessments, learning materials and memberships.
• Maintain accurate data across internal systems and ensure data is up to date.
• Collaborate with other departments to support a wide range of activities.
• Proactively build relationships across departments to support the student journey.
• Work with the team to deliver high quality outputs and professional service delivery.
• Support ad hoc project work as needed.

Skills

Microsoft Office

Brilliant communication

Relationship building

Education

5 GCSEs including English and maths

Job description

Do you have a passion for exceptional service and helping people achieve their potential?

We're looking for a Business Support Co-ordinator who can drive our business support services forward and be at the heart of everything we do.

Join our team where we're Impactful (delivering support that makes a real difference), Accountable (empowered to deliver on our commitments), work as One Team (with trust, honesty and integrity), and share a Common Purpose (passionate about helping people achieve their potential).

Why you'll love this role

• Be the engine – Power our ambitious business support unit and be at the centre of operations
• Shape journeys – Build meaningful relationships with colleagues, employers and students that enhance everyone's experience
• Stay dynamic – Enjoy incredible variety with diverse projects and cross-departmental collaboration
• Have experience working in an office environment using Microsoft Office applications
• Are a natural communicator with brilliant relationship-building skills
• Bring a positive can-do attitude, integrity, and genuine team player mentality
• Thrive in a collaborative, values-driven environment where making a difference matters

Ready to be front and centre of our success story? Read the full job description below.

Key responsibilities:

• General office administration/enquiries duties delivered with a high level of quality and in line with office procedures including dealing with inbound customer calls
• Co-ordinate with external stakeholders on apprenticeship registrations, assessments, learning materials and memberships
• Have a good working knowledge of our internal systems to ensure our data is correct and up to date
• Work closely with other departments to assist with a wide range of activity and tasks
• Proactive relationship building with all departments, offering support complimentary to the colleague, customer, and student journey
• Work with other members of the support unit to ensure high quality outputs and that a professional service delivery is always maintained
• Supporting ad hoc project work as and when the need arises

Skills:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) particularly using Excel for data entry and analysis
• Brilliant communication skills
• Good experience of building relationships

Knowledge and qualifications:

• 5 good GCSEs (grade 4 or above) or equivalent, including English and maths

Additional requirements:

• To comply with the requirements of our Employee Handbook and policy documents
• To promote the equality of opportunity within our organisation
• To demonstrate commitment to safeguarding and promoting the welfare of all students
• An enhanced Disclosure and Barring Service (DBS) check is a requirement of all roles at Damar that may include sole supervision of young people or vulnerable adults