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Business Support Coordinator - Lisburn

Matthew Algie

Lisburn

On-site

GBP 35,000

Full time

25 days ago

Job summary

A leading coffee roastery based in Lisburn is seeking a Business Support Coordinator to assist in analysis, pricing, and administrative support. This entry-level role requires excellent communication and analytical skills. Ideal candidates should be highly organized and proactive, ready to contribute to various business functions. Benefits include 28 days of annual leave, medical cash-back program, and staff discounts.

Benefits

28 days annual leave increasing with service
Medical cash-back programme
Staff discounts

Qualifications

  • Relevant experience in a commercial, fast-paced office environment.
  • Highly proactive and organized with a logical approach to work.
  • Capacity to develop strong business relationships.

Responsibilities

  • Analyse commercial proposals and profitability checks.
  • Assist Manager with operational pricing and pricing amendments.
  • Prepare and communicate analysis and findings across the organization.

Skills

Competent in Microsoft Office packages (Outlook, Excel, Word)
Excellent communication skills
Attention to detail
Analytical and numerate
Ability to work under pressure

Education

Educated to degree level in maths or relevant business subject

Tools

D365 (desirable)

Job description

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About us:

We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.

About

About us:

We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.

Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.

Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Business Support Coordinator

Location: Head Office, Lisburn

Job Type: Full time, 37.5 hours Monday - Friday.

Salary: £35,000.00 per annum.

Benefits: 28 days annual leave increasing with length of service + 4 public holidays, medical cash-back programme, staff discounts and more!

Key Responsibilities

  • Analyse commercial proposals and complete profitability checks
  • Costing preparation and review
  • First point of contact for pricing queries
  • Analyse contractual agreements and quotes ensuring company policy on profitability is adhered to
  • Assist Manager with analysis on any price amendments or changes and inform those responsible of findings
  • Assist Manager with implementing and maintaining operational pricing including equipment pricing, and promotions and on 3rd party systems where applicable
  • Assist Manager with maintaining and issuing new price lists/matrices and sales tools
  • Assist in month end processes and calculation of customer rebates
  • Prepare and communicate analysis and findings across all levels of the organisation
  • Analyse main business KPI reports for anomalies and investigate
  • Work on Analysis and Reporting projects
  • Work with management team to ensure accurate relevant reports are developed to meet business requirements
  • Logging all Contracts and setting up new customers, including database maintenance
  • Proactive Customer Monitoring
  • Liaise with internal Sales teams
  • Handle large volume of internal emails

Detail

Contracts

  • Correctly record all key details as required
  • Ensure that the overall standard of documentation received from Field Sales adheres to the Company standards and policies
  • Gain authorisation on all agreed contracts via the Commercial Department Customer Database

Pricing And Administration

  • Assisting with implementation and monitoring of price increases
  • Support Sales teams with analysis, quotes and pricing to ensure profitability for the company

Analysis

  • Analyse commercial requests and quotes ensuring Company Policy on profitability is adhered to. This includes enforcing the commercial authorisation process.
  • Proactively analysing the business and present data to assist Managers to develop their business sector.
  • Carry out analysis on any price amendments or changes and inform those responsible of findings
  • Analyse business processes and look for ways to improve
  • Ad-hoc project work

Maintenance

  • Responsible for the logging of contracts, adding contract notes to customer records
  • Ensure all Master Data is correct and as per the customers’ requirements Invoicing/Crediting

Person Specification

Education / Qualifications / Training

  • Educated to degree level or equivalent in maths or relevant business subject

Experience

Essential

  • Relevant experience gained in a commercial, fast-paced office environment

Skills / Knowledge

Essential:

  • Competent in all Microsoft Office packages, specifically Outlook, Excel and Word
  • Excellent communication skills for presentation of information both verbally and in written format to all levels
  • Able to use own initiative to plan workload
  • Organised, methodical and logical approach to routine Personal Attributes:
  • Attention to detail to evidence accuracy in all work produced and complete/follow through on all tasks
  • Good team player
  • Highly analytical and numerate
  • Works well under pressure
  • Hands on and a proactive attitude

Desirable

  • Knowledge of and experience in using D365

Personal Attributes

  • Highly proactive
  • Develops strong and influential business relationships
  • Assertive
  • Has own initiative to complete tasks
  • Punctual
  • High attention to detail

Application

If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we’ll be in touch as soon as we can.

Thanks, from the Team @ Matthew Algie

Please note this is not a sponsored role, you MUST have Right to Work in the UK.

Equal Opportunities

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Food and Beverage Services

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