Business Support Co-ordinator

Schools’ Choice; Lowestoft; On-site; GBP 17,908 - 23,419; Full time

Job summary

East Suffolk Council is seeking a HHSRS Co-ordinator to join the Housing department on a temporary basis. This role provides administrative support to manage HHSRS actions, damp and mould issues, and co-ordinate inspections with tenants, inspectors and contractors.

Working in a Regulatory Compliance Team, you will maintain records, track repairs, meet legislative timescales, and communicate with residents about case progress.

Responsibilities

• Coordinate and administrate all related HHSRS works, including raising the relevant works to be completed, ensuring that Legislative timescales are met and attendance is within target.
• Maintain regular contact with residents on the progress of any HHSRS case that relates to their property.
• Work collaboratively with colleagues to address challenging issues in relation to accessing our properties.
• Monitoring and recording progress and communications regarding the hazards and ensure that deadlines are met.

Job description

HHSRS Co-ordinator

Hourly rate: £14.82

Working hours: 37 Monday-Friday

Location: Hybrid with at least 1 day in Lowestoft NR33 0EQ

Contract: 3 months with review for extension

Opus People Solutions are recruiting on behalf of East Suffolk Council for a HHSRS Coordinator to join the Housing department on a temporary basis.

Role Overview: HHSRS = Housing Health and Safety Rating System

Responsible for providing administrative support to ensure the efficient management and resolution of HHSRS (including damp, mould etc) and related within our housing stock. This role serves as a key liaison between tenants, Maintenance Inspectors, contractors, and internal teams to co-ordinate inspections, track repairs and maintain accurate records. Playing a crucial role in improving living conditions, customer satisfaction, and compliance with housing regulations and legal obligations. Working as a member of the Regulatory Compliance Team to:

• Coordinate and administrate all related HHSRS works, including raising the relevant works to be completed, ensuring that Legislative timescales are met and attendance is within target.
• Maintain regular contact with our residents on the progress of any HHSRS case that relates to their property.
• Work collaboratively with colleagues to address challenging issues in relation to accessing our properties.
• Monitoring and recording progress and communications regarding the hazards and ensure that deadlines are met.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.