Business Support Co-Ordinator

Charles Hurst Group Ltd; Belfast; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Enhanced family leave

Eyecare vouchers

Smart Health access

Dental insurance

Discounted gym memberships

Travel insurance

Job summary

Charles Hurst Group Ltd in Belfast is looking for a Business Support Coordinator to ensure a compliant and customer-focused process from vehicle order to delivery. The successful candidate will manage the lifecycle of vehicle orders, complete finance proposals, and provide administrative support across departments.

This permanent, full-time role offers competitive salaries, generous annual leave, and a variety of benefits designed to enhance career and wellbeing, including access to GP services and dental insurance.

Qualifications

• Highly organised and proactive individual.
• Ability to thrive in a fast-paced environment.
• Excellent communication skills to liaise with multiple stakeholders.

Responsibilities

• Oversee the full lifecycle of vehicle orders, from initial placement through to final delivery.
• Complete finance proposals, liaising with funders.
• Manage return vehicles and arrange extensions or uplifts.

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Business Support Co‑ordinator - Fleet Financial

Permanent, Full time

Hours: 37.5 hours per week

We are looking for a highly organised and proactive Business Support Coordinator to join our growing team. This role is central to ensuring a smooth, compliant and customer‑focused process from vehicle order through to delivery. If you thrive in a fast‑paced environment, enjoy working with multiple stakeholders, and take pride in delivering exceptional service, we’d love to hear from you.

About The Role

• Oversee the full lifecycle of vehicle orders, from initial placement through to final delivery.
• Complete finance proposals, liaising with our panel of funders and preparing or requesting the correct finance documentation.
• Manage return vehicles for Business Development Managers, including arranging extensions or uplifts.
• Check and verify all finance documents prior to arranging delivery.
• Liaise with customers and suppliers regarding vehicle availability, lead times and delivery arrangements.
• Process completed deals for payout once vehicles have been delivered.
• Provide administrative support across internal departments, including monthly V11 and V5 checks and vehicle hire tasks.
• Run reports for Business Development Managers to support performance and pipeline visibility.
• Act as a point of contact for customers when their account manager is unavailable.
• Provide reception cover on a rota basis for tea and lunch breaks.
• Carry out any additional administrative duties as required by the manager.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Equal Opportunity Employer

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.