Business Support Assistant - Youth Health Service

Ayrshire; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider is seeking a part-time Business Support Assistant for the Youth Health Service. The role involves managing referrals, administering appointment systems, and providing administrative support. Ideal candidates will have experience with Microsoft Office and working with young people, with a focus on effective communication and organization.

Qualifications

• Experience with Microsoft Office is desirable.
• Ability to plan, organize, and prioritize work.
• Experience of working with young people is an advantage.

Responsibilities

• Manage referrals to the service and administer appointment systems.
• Liaise with the clinical team and collate performance management data.
• Provide administrative support to the Youth Health Service.

Skills

Microsoft Office

Communication

Organizational Skills

Job description

Business Support Assistant - Youth Health Service

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Business Support Assistant - Youth Health Service

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NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part time position of 18.5 hours.

The shift pattern for this position is Hrs to include 1 evening at Easterhouse Health Centre or Pollok Health Centre 17:45-21:30. Remaining hrs by agreement at Gartnavel Royal Hospital.

(Please note the salary is Pro Rata) for part time hours.

This 18.5hr post will provide administrative support to Youth Health Service & associated programmes.

Hours to be agreed with successful candidate but also to meet needs of the service and to include one shift 1.30-9.30pm on a Monday evening in Pollok or Easterhouse Health Centre. The postholder may be asked to cover additional evening services to assist with colleagues’ leave.

This 18.5 hr post will provide administrative support to the Weigh to Go programme as part of the Youth Health Service. Hours to be agreed with successful candidate but also to meet needs of the service and to include one shift 1.30- 9.30pm on a Monday evening in Pollok or Easterhouse Health Centre. The postholder may be asked to cover additional evening services to assist with colleagues’ leave.

The service provides holistic support to young people. A key role of the post holder is managing referrals to the service, administering appointment systems, managing waiting lists and enquiries to the service, liaising with the clinical team and collating performance management data.

Experience in the following would be desirable: Microsoft Office, CHI, EMIS WEB, PIMS, SCI Store, SCI Gateway, Clinical Portal, Care First, SSTS, EESS, FM First etc. Experience of working with young people is an advantage. The ability to plan, organise and prioritise work & communicate effectively with stakeholders / young people / families are key skills for this post.

The core team are based in Gartnavel Royal Hospital, however the service is delivered in a variety of venues across the city.

Informal contact: Scott Dickson, Business Support Manager for GCYHS, 0141 451 2727, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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