Business Support Assistant - Level 3

www.findapprenticeship.service.gov.uk - Jobboard; Ebbw Vale; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local authority in the UK is seeking a motivated Business Support professional to provide comprehensive administrative services. This role includes financial administration, event management support, and the use of various IT systems, such as MS 365 and Teams. Candidates must possess strong multitasking abilities and exceptional IT skills. The position requires access to a vehicle for work-related purposes and allows for hybrid working arrangements.

Benefits

Approved Casual Car User Allowance

Qualifications

• Experience in financial administration including purchase ordering and invoice processing.
• Ability to organize meetings and manage actions related to projects.
• Capable of supporting event management and supplier sourcing.

Responsibilities

• Provide comprehensive administrative support across various departments.
• Manage service requests, incoming calls, and workflow organization.
• Process pet cash, timesheets, and handle sundry debtor requests.

Skills

Exceptional IT skills (MS 365, Office, Teams)

Prioritization and multitasking

Communication skills

Tools

Hybrid mail system

Microsoft Teams

Job description

Are you enthusiastic and motivated to influence and improve business processes and support busy teams? Are you able to prioritise tasks, be innovative and multi-task on a daily basis? Do you enjoy working from home and being part of a busy office environment? If so, we would like to hear from you.

Business Support is a dynamic team supporting various departments across the local authority. We provide a comprehensive administrative support service that includes management of service requests, handling of incoming calls, organisation of workflow and management of internal processes.

As a member of Business Support you will be expected to undertake some or all of the following tasks (dependent on the service area you will support):
• Financial administration including purchase ordering, processing of invoices, collation and submission of timesheets to payroll, administration of petty cash, processing sundry debtor requests, card payments.
• Associated activities in relation to supporting with projects including the organisation of meetings and management of actions.
• Supporting the service with event management including sourcing suppliers, ensuring compliance with health and safety etc
• The use of a variety of systems across the authority – including hybrid mail, the use of Teams channels and Microsoft solutions.

We are looking for team players who have the skills, experience and flexibility to enable them to prioritise and manage several tasks within a busy fast paced environment, both within the office and whilst working from home. Exceptional IT skills, including working with MS 365, Office and Teams are essential attributes.

The position carries an Approved Casual Car User Allowance, therefore access to a vehicle for work purposes is a requirement. Thorough pre-employment screening is undertaken during the recruitment process.

Your application
It is vital that you demonstrate how you meet the ‘essential’ criteria listed in the attached Person Specification, to secure an interview.

For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.

About us
At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.




Want to ask us a question?

If you are seeking an exciting challenge and possess the qualifications, experience and attributes we are looking for, please contact Emma Boobier on [e-mail] an informal chat.

Closing Date: 19.08.2025
Interview Date: 29.08.2025