Business Support Assistant - Langlee Centre - SBO10497

Scottish Borders Council; Galashiels; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Scottish Borders Council is seeking a Business Support Assistant at the Langlee Centre to provide essential administration support to Team Leaders and Social Work professionals. Responsibilities include handling phone calls, typing letters, minute taking, and managing Mosaic tasks.

You will interact with partner agencies and maintain team mailboxes in a fast-paced environment. The role requires at least 3 Standard Grades including English and a proactive, collaborative approach to support social

Formación

• Role requires good organisational and communication skills.
• Experience with office software and data entry is desirable.
• Minimum of 3 Standard Grades including English.

Responsabilidades

• Telephone answering
• Letter typing and distribution
• Minute taking and distribution
• Use of SBC applications (Mosaic, Business World, Intranet, OneDrive, Microsoft packages)
• Processing Police Concern Forms & Inter-Agency Referrals
• Being first point of telephone/email contact to the public and Professionals
• Monitoring of Team mailboxes
• Completing Mosaic tasks
• Processing invoices
• Working closely with the Social Work staff

Conocimientos

Telephone answering

Typing letters

Minute taking

Invoices processing

Administrative support

Educación

3 Standard Grades including English

Herramientas

Mosaic

Business World

Intranet

OneDrive

Microsoft Office

Descripción del empleo

Business Support Assistant - Langlee Centre - SBO10497

We are excited to offer an opening for a Business Support Assistant – This is a fantastic opportunity for someone who is looking for a challenge working in a fast-paced environment where no two days are the same. As a Business Support Assistant, you’ll provide administration support to the Team Leaders, and other Social Work professionals, along with partner agencies such as Education, Police and Health.

Your day-to-day tasks will include:

Telephone Answering

Letter typing and distribution

Minute taking and distribution

Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages

Processing Police Concern Forms & Inter-Agency Referrals

Being first point of telephone/email contact to the public and Professionals

Monitoring of Team mailboxes

Completing Mosaic tasks

Processing of invoices

Working closely with the Social Work staff

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Informal Enquiries

Informal enquiries may be made to Samantha Mckinlay at [e-mail].

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Please contact us via the switchboard 01835 824000 asking to be transferred to the Employability Service or email [e-mail]

You can also find more about the support we have to offer, by visiting our website for more information https://www.scotborders.gov.uk/help-finding-job/support-employment