Business Support Assistant ICNT

Nhs-1; Lancaster; Vor Ort; GBP 26.000 - 27.000; Teilzeit

Zusammenfassung

University Hospitals of Morecambe Bay NHS Foundation Trust in Lancaster is hiring a part-time Business Support Assistant ICNT (NHS Band 3) to provide secretarial and administrative support to the Integrated Children’s Nursing and Therapy Team.

Based in Lancaster, the role focuses on prioritising workload, handling referrals, appointments, orders, and data entry across Trust IT systems, helping the team deliver community services.

Qualifikationen

• NVQ in administration or equivalent experience.
• GCSE Maths or English.
• Experience in an administrative post.

Aufgaben

• Provide secretarial support to Integrated Children’s Nursing and Therapy Team.
• Prioritise workload and act as first point of contact for patients and carers.
• Organise referrals, appointments, clinics and resources; order supplies.
• Input and extract data from Trust IT systems; generate documentation.

Kenntnisse

Administrative support

Data entry

Ausbildung

NVQ in administration or equivalent experience

GCSE maths or English

Jobbeschreibung

Main area Integrated Children's Community and Nursing Team Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 34 hours per week Job ref 331-8016054-UHMB-A

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Longlands Child Development Centre Town Lancaster Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 22/10/2026 23:59

Business Support Assistant ICNT

NHS AfC: Band 3

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

To provide comprehensive administrative support to the Integrated Children’s Community Nursing and Therapy team . Based in Lancaster, the post holder would be required to prioritise incoming business to meet service demands and to work on own initiative to support the team.

The Integrated Children’s Nursing and Therapy Team works to provide a service for children who have physical difficulties, communication difficulties, and nursing needs in the community.

The ICNT team is part of the University Hospital of Morecambe Bay Trust which is a University teaching hospital that provides community and hospital services across the Morecambe Bay area.

We are committed to making the Trust 'a great place to be cared for; a great place to work' through the delivery of highest possible standards of compassionate care.

Main duties of the job

To provide a range of secretarial support to Integrated Children's Nursing and Therapy Team with the support of the Team Co-ordinator. To assist in the organisation of the services workload, to act as first point of contact for patients, relatives, carers and other outside agencies, adding referrals, arranging appointments (in a variety of contexts from homes, schools, nurseries, children centres), scheduling clinics / group sessions, ordering supplies, raising purchase orders, scanning and creating resources. This list is not exhaustive.

An integral part of the role is the input and extraction of data/information from the Trust’s patient information and related IT systems, plus the provision of relevant documentation and data to ensure information is fully up to date.

In undertaking the role, the post holder will be required to initiate own tasks and prioritise own workload under the supervision of the Team Co-ordinator.

Working for our organisation

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

• NVQ in administration or equivalent experience
• GCSE in maths or English
• Experience of working in an administrative post

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

Internal only posts are only open to employees of UHMBT and this does not include employees of OneLSC working in our hospitals.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

If the post is subject to Disclosure & Barring Service checking, there is a charge of £41.00 for Enhanced and £20.00 for Standard & Basic clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.