Business Support Assistant-Fundraising

The Duke of Edinburgh's Award; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading non-profit organization is seeking a proactive Business Support Assistant to enhance their Fundraising team. This home-based role involves coordinating projects, maintaining CRM data, and supporting the team's operational needs while contributing to strategic goals. The position offers flexibility with travel to the London office a few times a month and provides excellent benefits including a generous pension and training opportunities.

Benefits

Generous pension contribution

Flexible working

Health care cash plan

Life assurance

Attractive holiday package

Ongoing training

Employee assistance programme

Qualifications

• Experience in administrative support, particularly in a fundraising environment.
• Ability to liaise with different teams and stakeholders.
• Comfortable using Microsoft Office and CRM tools.

Responsibilities

• Provide administrative support to the Fundraising team.
• Maintain accurate records and support user training in CRM.
• Coordinate meetings, events, and stakeholder engagements.

Skills

Communication

Organizational skills

Detail-oriented

Initiative

Tools

Microsoft Office

CRM systems

Job description

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Base pay range

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This role is homebased with travel to the London office 2-3 times per month.

We’re looking for a proactive and highly organised Business Support Assistant to join our Fundraising team. This role plays a key part in supporting the team’s day-to-day operations and helping us meet our strategic goals.

Reporting to the Business Support Manager, you’ll be at the heart of a busy department - coordinating projects, maintaining accurate CRM data, liaising with stakeholders, and supporting meetings, events, and compliance processes.

Key responsibilities include:

• Providing high-quality administrative support to the Fundraising department.
• Maintaining accurate records in our CRM and supporting user training and guidance.
• Supporting team meetings - preparing agendas, taking minutes, and tracking actions.
• Coordinating team events, presentations, and key stakeholder engagements.
• Acting as a key contact for internal and external stakeholders, ensuring timely and professional responses.
• Assisting with onboarding of new team members and keeping resources (e.g. the Fundraising Hub) up to date.
• Supporting office coordination tasks including facilities liaison, stock monitoring, and room bookings.
• Helping ensure compliance with GDPR and other regulatory and organisational standards.

Are you:

• A trustworthy and hardworking individual who operates with integrity and promotes inclusivity?
• A confident communicator with experience liaising across different teams and levels of seniority?
• A highly organised administrator who thrives on accuracy and managing competing deadlines?
• Comfortable using Microsoft Office and CRM systems, or keen to develop these skills?
• A positive, solutions-focused team player with a willingness to take initiative?

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

A full job description can be viewed below.

If you’re excited by this role and feel you have the skills and experience to contribute to our team, please apply via our website.

The deadline for applying for this role is: 8th June 2025 at midnight.

1st interviews will take place on: 17th & 18th June 2025 (virtual)

2nd interviews will take place on: 24th June 2025 (in person at our London office)

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email [e-mail]

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Non-profit Organizations

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