Business Support Assistant- Family Hubs

North East Ambition; Sunderland; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established industry player is seeking a Business Support Assistant to join their Family Hubs team. This role offers the chance to contribute to an outstanding organization dedicated to improving children's outcomes. You will be part of a dynamic environment where your organizational and IT skills will shine as you handle customer inquiries and support various administrative tasks. With a commitment to inclusivity and employee well-being, this position not only provides a competitive salary but also a range of benefits including flexible working arrangements and a comprehensive health program. Join a team that values diversity and is making a real difference in the community!

Benefits

Local Government Pension Scheme

Free onsite car parking

Generous annual leave entitlement

Corporate Gym Membership

Healthy Choice sessions

Online Mindfulness Classes

Agile working arrangements

Flexi-time scheme

Comprehensive health and wellbeing programme

Qualifications

• Experience in a busy office environment with strong IT skills.
• Understanding of confidentiality and customer service principles.

Responsibilities

• Organizing room bookings and managing customer enquiries.
• Carrying out clerical, financial, and transactional functions.

Skills

IT Skills

Customer Service

Organizational Skills

Education

GCSEs in Maths and English (grade 9-4, A-C)

NVQ Level 2 or equivalent

Job description

Business Support Assistant, Family Hubs

Grade 2 £24,790- £25,183 per annum

37 hours Permanent position

This is your opportunity to join our ‘Outstanding’ Company and make a difference!

We are proud that Together for Children Sunderland is rated ‘outstanding’ in a judgement by Ofsted in 2021, in recognition of the stability of our very well supported and talented workforce who deliver an ongoing commitment to improving children’s outcomes. Join us and help us in continuing our outstanding journey!

Benefits of working for Together for Children include:

• access to the Local Government Pension Scheme,
• free onsite car parking,
• a generous annual leave entitlement and flexi scheme,
• Corporate Gym Membership,
• Healthy Choice sessions and online Mindfulness Classes.

The successful applicant will be based within a busy Family Hub which supports our children and families across the city.

We are looking for an enthusiastic person who has previously worked in a busy office environment and is used to dealing with members of the public. You should also have strong IT skills, together with a clear understanding of the need for confidentiality. Applicants must have a minimum of Maths and English GCSEs at grade 9-4, A-C and an NVQ level 2 or equivalent.

Main Duties

Main duties include organising room bookings, carrying out a range of technical, clerical, financial or transactional functions, and dealing with customer enquiries over the phone and face to face. This is a very brief overview of the role, and those interested are encouraged to make contact if they would like to discuss it in more detail.

Please email [e-mail] with your contact details and one of the team will contact you to discuss further.

Together for Children is committed to developing and retaining a workforce that is representative of the diverse local communities that we support across Sunderland. We’re striving to build an inclusive workplace culture where all employees feel valued and diversity is celebrated by everyone.

As part of this commitment, we work collaboratively with our established employee networks:

• Accessibility Network
• LGBTQ+ Network
• Racial Equality Network

We welcome and encourage job applications from candidates regardless of their age, disability, gender identity, sexual orientation, religion, belief or race, and background.

Additional Benefits

As well as an attractive and competitive salary, other benefits of working for Together for Children include:

• agile working arrangements,
• membership of the Local Government Pension Scheme,
• flexi-time scheme,
• A comprehensive health and wellbeing programme is also on offer to all employees.

Please note that Together for Children is unable to provide Skilled Worker visa sponsorship for this position.