Business Support Apprentice

NPT Pass; Wales; On-site; GBP 15,000; Full time

Job summary

A Local Authority in Wales is seeking a Business Support Apprentice to provide administrative support within the Building Services Department. Responsibilities include answering enquiries, maintaining records, and undertaking clerical tasks. The ideal candidate should have a minimum of 2 GCSEs (including Maths and English) and possess good communication and computer skills. This full-time role offers a competitive salary and various employee benefits including hybrid working and pension contributions.

Benefits

Hybrid and flexible working

Competitive employee package with 22.4% employer pension contribution

Discounted gym membership

Cycle to work scheme

Salary sacrifice car scheme

Exclusive discounts at retailers

Qualifications

• Possess a good level of written and communication skills.
• Be able to deal with a wide range of people.
• Be computer literate and able to operate/update computer database systems.

Responsibilities

• Assist in answering routine telephone and face-to-face enquiries.
• Assist in the maintenance of computerized records/management information systems.
• Provide routine clerical support including photocopying, filing, and emailing.
• Undertake routine administration in support of the Building Services Division.

Skills

Written and communication skills

Computer literacy

Clerical and administrative skills

Ability to work on own initiative

Teamwork

Education

Minimum of 2 GCSEs (or equivalent)

Job description

Overview

Job title: Business Support Apprentice

Job reference: REQ04724

Date posted: 30/09/2025

Application closing date: 24/10/2025

Location: Tregelles Court, Neath Abbey

Salary: £14,566.11 per annum

Contractual hours: 37 per week

Basis: Full time

Job category/type: Administration and Business Support

Attachments: Reasons to Work for Neath Port Talbot Council.pptx; Business Support Apprentice REQ04724 Advert.docx; Business Support Apprentice REQ04724 JDPS.docx

Note: This role is within the Building Services Department and involves providing administrative support in a confidential environment.

Responsibilities

• Assist in answering routine telephone and face-to-face enquiries.
• Assist in the maintenance of computerized records/management information systems and process information in accordance with defined procedures and standards.
• Assist in providing routine clerical support including photocopying, filing, emailing, completing routine forms and telephony duties.
• Undertake routine administration in support of the functions of the Building Services Division.
• Be aware of and comply with corporate policies and procedures including those relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Administration

About you

• Possess a good level of written and communication skills.
• Ability to work on own initiative
• An appreciation of the Health & Safety Regulations and Good Practice
• Be able to deal with a wide range of people
• Be an effective team member
• Be computer literate and able to operate/update computer database systems
• Have effective clerical and administrative skills
• Minimum of 2 GCSEs (or equivalent), including Maths and English/Welsh at grade C or higher

Benefits

• Hybrid and flexible working where applicable
• Competitive employee package with 22.4% employer pension contribution
• Discounted gym membership with Celtic Leisure
• Cycle to work scheme with up to 40% off bikes and cycling equipment
• Tusker salary sacrifice car scheme
• Exclusive discounts at local and national retailers with the Smart Spend app

Safeguarding and language

Neath Port Talbot Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Welsh Language skills are not required. Applications may be submitted in Welsh; Welsh and English applications are treated equally.

How to apply

For an informal discussion, please contact Robert West. Phone: [phone]; Email: [e-mail]

We offer a guaranteed interview scheme for candidates who have a disability and for armed forces veterans, and a guaranteed interview for employees of Tata Steel who are at risk of redundancy or who were made redundant in 2024. If you are affected by Tata Steel redundancies, please indicate this on your application.

Neath Port Talbot Council is committed to safeguarding and promoting welfare; recruitment will include safer recruitment assessment to ensure safeguarding of children and vulnerable adults.