Business Support and Planning Officer

ZipRecruiter; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading provider of supported online education is seeking an organised and passionate Business Support and Planning Officer at the University of the Built Environment. This full-time, permanent role, based in Reading, involves supporting key activities across Academic Registry, contributing to projects and student lifecycle processes while ensuring service excellence and compliance. Ideal candidates will possess relevant qualifications, excellent organisational skills, and the ability to build relationships across teams. Flexible working options and comprehensive benefits are provided, reflecting the university's commitment to work-life balance and employee wellbeing.

Benefits

Flexible working arrangements

Generous holiday allowance

Qualifications

• Experience in a similar role.
• Experience coordinating events or projects.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Assist with the implementation of strategic objectives and key projects.
• Support the operationalisation of new integrated apprenticeships.
• Coordinate and manage the University's academic calendar.
• Support the planning and organisation of graduation ceremonies.
• Assist the Head of Academic Registry with preparation of papers and reports.

Skills

Organisational skills

Relationship-building skills

Education

Relevant professional qualification or equivalent experience

Job description

Job Description

Business Support and Planning Officer

Full Time (35 hrs/wk), permanent. Part time hours considered (minimum 21 hours per week)

Based Horizons (Reading, Berkshire) with up to two days per week working from home

Salary range £30,000 to £35,000 pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We are looking for an organised, passionate, and student-focused professional to join the University. You will play a vital role in supporting key activities across the wider Academic Registry team, contributing to both project work and essential student lifecycle processes. With a strong focus on collaboration, service excellence, and compliance, this role is integral to ensuring a seamless and high-quality student experience.

Your accountabilities and responsibilities include:

• Assist with the implementation of strategic objectives and key projects
• Support the operationalisation of new integrated apprenticeships
• Coordinate and manage the University's academic calendar, including setting key dates and planning student lifecycle activities
• Support the planning and organisation of graduation ceremonies
• Assist the Head of Academic Registry with the preparation of papers and reports for deliberative committees

Our main requirements:

• Relevant professional qualification or equivalent experience
• Experience in a similar role
• Experience coordinating events or projects
• Organisational skills with the ability to manage multiple priorities and deadlines
• Relationship-building skills across teams and stakeholders

At University of the Built Environment, we expect employees to demonstrate our values: Passion, Integrity, Excellence, and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are priorities for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details: https://www.ube.ac.uk/work-for-us/current-vacancies/

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to [e-mail] by no later than Thursday 07 August 2025 at noon.

We champion equality, diversity, and inclusion in our workforce. We celebrate and value the strengths it brings to our staff body, our student community, and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop, and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.