Business Support and Asset Data Manager

South Kesteven District Council; Grantham; On-site; GBP 43,000; Full time

Job summary

A leading council is seeking a skilled individual for a permanent position in their repairs customer contact centre. This role involves maintaining asset management databases and providing essential support to the Technical Services team while managing repair requests and scheduling jobs effectively.

Qualifications

• Experience in managing customer contact centers.
• Ability to maintain and update asset management databases.
• Skills to support business processes and performance monitoring.

Responsibilities

• Responsible for managing the repairs customer contact centre and scheduling jobs.
• Maintain an up-to-date asset management database.
• Provide business support to the Technical Services team.

Skills

Data processing

Asset management

Performance monitoring

Job description

Hours:37 Hours per week

Salary:SK16 (£42,930 per annum)

Contract:Permanent

Responsible for the repairs customer contact centre, including the logging of repairs and scheduling of jobs on our IT systems.

To be responsible for maintaining an effective and up to date asset management database, including creating short and long-term planned and cyclical programmes for annual budget setting and business planning.

Responsible for providing business support to the Technical Services team including the raising of orders, processing invoices, monitoring and reporting on data in systems for performance monitoring and identifying areas for improvement.

This role is not politically restricted.