Business Support Administrator - Grindlay Court Social Work Centre

The City of Edinburgh Council; Easter Howgate; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary sacrifice

Discounts & savings

Local Government Pension Scheme

Work-life balance

27 days leave + 6 holidays

Maternity & adoption pay

Training & development

Employee assistance (Counselling)

Job summary

The City of Edinburgh Council is seeking a capable administrator to join our team. The role supports busy office operations with a focus on accurate data handling and excellent service delivery.

Candidates should demonstrate effective communication and the ability to manage priorities in a hybrid work setting. Hybrid working is available; hours are typically standard office times, and a Disclosure Scotland – Basic Disclosure is required.

Qualifications

• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and digitally adept.
• Ability to manage workload and priorities in a busy office.
• Strong attention to detail and data handling.
• Customer-focused with a professional approach.
• Flexible and adaptable to changing priorities.
• Team player with collaborative mindset.
• Ability to handle sensitive information in line with confidentiality policies.

Skills

Effective communication

Tech-savvy

Fast-paced environment

Organised

Customer focused

Adaptable and flexible

Team player

Confidentiality

Tools

Microsoft Office

Job description

What skills you need

We’re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we’ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem‑solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work‑life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

Further info

• There are no line management responsibilities associated with this role
• The post will be based at (INSERT LOCATION) however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.
• Please Note – This position requires a Disclosure Scotland – Basic Disclosure