Business Support Administrator -CMB1898e

Cumberland Council; Carlisle; On-site; GBP 27,000 - 29,000; Full time

Job summary

Cumberland Council is seeking a Business Support Administrator to support its Children's Safeguarding Hub. The role requires efficient administrative support, data management, and coordination of communication with key stakeholders, making a real difference to community welfare. Applicants must have NVQ Level 2 or 3 and experience in office administration.

Benefits

Opportunities for training and development

Supportive team culture

Qualifications

• Experience in office administration is essential.
• Strong ICT skills required.
• Customer service orientation is necessary.

Responsibilities

• Provide efficient administrative support to the Children's Safeguarding Hub.
• Liaise with internal and external stakeholders.
• Manage data systems and coordinate urgent responses.

Skills

Office administration

Excellent ICT skills

Customer service ethos

Education

NVQ Level 2 or 3

Job description

Location: Cumbria House, Carlisle

Salary: �27,711 - �28,624

Hours: 24.5 hours per week

Contract: Permanent

About This Opportunity

Cumberland Council is looking for a�Business Support Administrator to join our People Directorate, supporting the vital work of the Childrens Safeguarding Hub. In this varied and rewarding role, you'll provide efficient administrative support, liaise with internal and external stakeholders, manage data systems, and help coordinate urgent responses � all while making a real difference to the lives of people across Cumbria.

We�re looking for someone with experience in office administration, excellent ICT skills, and a strong customer service ethos. A qualification at NVQ Level 2 or 3 (or equivalent experience) is essential. In return, you�ll be part of a supportive team culture, with opportunities for training and development, and the chance to contribute to service improvements in a forward-thinking local authority.

This role is available on a permanent basis.

Who We�re Looking For

We�re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We�re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Ellie Clarkson by email at [e-mail]

Guaranteed Interviews

We offer a guaranteed interview to the following applicants�as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces
  
  

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We�re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That�s why we�re a proud Disability Confident Employer and also an Age Friendly Employer � to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing�[e-mail]. While adjustments aren�t always guaranteed, we�ll always listen and we�ll try our best to accommodate your needs.

Application and Interview information

Easily apply by submitting your CV and answering a few short questions

• Closing date: 29th July 2025
• Interview date:�TBC

Please note this role may close early subject to demand. If you�re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification
  
  

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council