Business Support Administrator - Children in Care

Northamptonshire Children's Trust; City Of London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A local children's support organization in London is looking for an experienced administrator to support social workers. Responsibilities include administrative support, minute-taking, and managing requests. Candidates should be organized, tech-savvy, and able to thrive under pressure. This role offers competitive benefits including generous leave and opportunities for development.

Benefits

28 days annual leave plus bank holidays

Local Government Pension Scheme

Employee Assistance Programme

Subsidised parking scheme

Flexible working arrangements

Qualifications

• Experience in business support or administration.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Strong understanding of confidentiality.

Responsibilities

• Support requests like passports for children and booking accommodations.
• Provide comprehensive and confidential administrative support.
• Take minutes during professional discussions.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Minute-taking

Organizational skills

Attention to detail

Job description

Are you an organised, tech-savvy administrator who thrives under pressure and loves being at the heart of a busy team? If you're ready to bring your skills to a role where collaboration, attention to detail, and making a real impact are part of everyday life, this could be the perfect next step in your career.

Join our busy Children in Care Business Support Team and play a key part in supporting social workers who make a real difference every day. Working within a close-knit team, this is a rewarding opportunity where your contributions can truly make a difference in the lives of children, young people, and families.

This is an office-based role, however, following a successful training period, some hybrid working may be considered.

Working Hours

• Monday to Thursday: 09:00-17:30
• Friday: 09:00-17:00

What will you be doing? This is a varied and dynamic role where no two days are the same. Your responsibilities may include:

• Supporting requests such as passports for children and young people, sending correspondence, booking transport and accommodation, and processing invoices.
• Providing a comprehensive and confidential range of effective administrative support.
• Minute-taking during professional discussions to ensure accurate records are maintained.
• Managing financial processes

About You

• As an experienced administrator or business support officer you thrive in a fast-paced, deadline-driven environment and understand the importance of confidentiality.
• You're confident using Microsoft Word, Excel, Outlook, and other IT applications.
• You enjoy working collaboratively with multi-agency professionals.
• You're positive, dynamic, and solution-focused, with experience in business support or administration
• You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail
• Experience in minute-taking and touch typing is desirable, as this will be a key part of your role.

About Us

At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them.

We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.

We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.

Our Benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

We welcome the opportunity to speak to any interested candidates so please feel free to email. Please note that we do not accept CVs via email, all applications should be submitted via the apply link on this advert.

We welcome interest from both new applications and those who applied previously as long as the gap between applications is more than 3 months. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.