Business Support Administrator

NHS; Shrewsbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Business Support Administrator to join their team in Shrewsbury. This full-time role involves providing crucial administrative support to the Pharmacy & Medicines Optimisation Senior Team, ensuring seamless service delivery across multiple sites. The ideal candidate will thrive in a collaborative environment, managing workloads effectively while contributing to service improvement initiatives. With opportunities for career progression and a commitment to staff wellbeing, this position offers a rewarding opportunity to make a significant impact in community health.

Benefits

Generous leave entitlements

Flexible working options

Career progression opportunities

Health and Wellbeing resources

Travel time reimbursement

Lease car options

Salary sacrifice schemes

Free parking

Annual flu vaccinations

Support through Citizens Advice

Qualifications

• Proven experience in providing high-quality administrative support.
• Ability to supervise and manage administrative staff effectively.

Responsibilities

• Provide comprehensive administrative support to the management team.
• Supervise administrative staff and ensure efficient workflows.

Skills

Administrative Support

Team Management

Project Management

Microsoft Office Suite

Knowledge of NHS Systems

Education

NVQ Level 3 in a relevant subject

Job description

Midlands Partnership NHS Foundation Trust

We are seeking a highly skilled and dynamic individual for the full-time position of Business Support Administrator at The Redwoods Centre, Shrewsbury. The successful candidate will provide effective administrative support to the Pharmacy & Medicines Optimisation Senior Team.

If you are a team-oriented professional capable of working under pressure with high accuracy and professionalism, we encourage you to apply.

Main duties of the job

The Post Holder will:

1. Provide business support and general office management to ensure high-quality support to managers across the department, aligned with daily departmental operations.
2. Supervise administrative and clerical staff, ensuring workflows are communicated and tasks are completed efficiently.
3. Support departmental priorities and manage own workload accordingly.
4. Ensure seamless service delivery by providing cross-site support at St George's Hospital, Haywood Hospital, and The Redwoods Centre.
5. Participate in service and quality improvement initiatives, including audits, protocols, and guidelines.
6. Assist in planning and organizing business support activities, including scheduling and facilitating meetings.

About us

Joining Team MPFT means contributing to community health and receiving support in your career development, including:

• Career progression opportunities
• Generous leave entitlements
• Flexible working options
• Up to 27 days annual leave, increasing with service
• Health and Wellbeing resources
• Travel time reimbursement for community team roles
• Lease car options, fully insured and maintained
• Salary sacrifice schemes for cars and bikes
• Free parking at trust sites
• Annual flu vaccinations
• Support through Citizens Advice and a Hardship Fund

We value diversity and inclusivity, with staff networks to support a welcoming environment.

Note: Use of AI in applications will be monitored; please disclose if used. The vacancy may close early if a high volume of applications is received.

Job responsibilities

RESPONSIBLE FOR:

• Providing comprehensive administrative support to the PaMO management team.
• Supporting specific project management tasks.
• Supervising administrative staff and supporting the Business Support Manager.
• Delivering high-quality administrative services to the pharmacy department.
• Assisting in project planning and monitoring.

Person Specification

• NVQ Level 3 in a relevant subject or equivalent experience.
• Knowledge of NHS systems.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of terminology used in medicines optimisation and pharmacy.

Disclosure and Barring Service Check

This role requires a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.