Business Support Administrator

Liberty; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the industry is seeking a Business Support Administrator to manage various administrative tasks and ensure service levels. The role involves coordinating works schedules and providing strong support to supervisors, with a focus on excellent customer service and regulatory compliance.

Benefits

Pension scheme

23 days of annual leave plus bank holidays

Cycle to Work scheme

Liberty Sense Awards

YuLife benefits including life insurance, health services, and support programs

Medicash Health Cash Plan (optional)

Qualifications

• Proficiency in administrative tasks and good organizational skills.
• Strong coordination experience with a focus on excellent customer service.
• Ability to operate a computerized database system.

Responsibilities

• Manage contractual requirements for a range of jobs.
• Provide administrative support for maintenance works.
• Coordinate programmed works schedules.

Skills

Organizational skills

Analytical skills

Customer service

Job description

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Responsibilities for this Business Support Administrator role are:

• Help us manage contractual requirements for a range of jobs
• Providing strong administrative support for maintenance works
• Coordinating programmed works schedules
• Working to meet customer and client expectations
• Validating each job to ensure the required information is available
• Ensuring all regulatory information is updated, logged, and recorded in the relevant system
• Administering works to support Supervisors and Site Managers to enable them to:
• Prioritize and schedule
• Provide an efficient and flexible response to operational issues, maintaining service levels and supporting Supervisors and Site Supervisors to meet contractual requirements

What we are looking for in our ideal Business Support Administrator:

• Proficiency in all aspects of administrative tasks and good organizational skills
• Strong coordination experience with a focus on excellent customer service
• Ability to operate a computerized database system and demonstrate strong analytical skills

We offer a range of benefits for a rewarding career, including but not limited to:

• Pension scheme
• 23 days of annual leave plus bank holidays
• Cycle to Work scheme
• Liberty Sense Awards – colleagues nominate employees who exemplify Liberty values; winners receive a high street voucher
• YuLife benefits, including:
• Life Insurance/Death in Service Benefit – 2x annual salary
• Smart Health (24/7 UK-based GPs)
• Best Doctors for second opinions on complex cases
• Mental health support with 4-6 sessions with a psychologist or psychotherapist
• Online health check
• Nutrition consultations
• Online fitness programs
• YuMatter+ Employee Assistance Programme for mental, financial, and professional wellbeing, including up to 5 confidential counseling sessions
• Free will writing service
• Reward scheme for healthy behaviors earning YuCoin redeemable for vouchers/rewards
• Exclusive discounts on memberships and wellbeing products
• Medicash Health Cash Plan (optional, approx. £11.60/year, claims up to £996/year), covering dental, optical, specialist consultations, tests, scans, gym memberships, and discounts on cinema, travel, holidays, and retail